Senior Agile Business Analyst
Australia
Job Description
Senior Agile Business Analyst
Others, Others

Job Summary

Technical Business Analyst

Role Overview

The Technical Business Analyst acts as a key interface between business stakeholders (Key Users and Super Key Users) and IT development teams. The role focuses on the functional and technical analysis, deployment, support, and continuous improvement of manufacturing and production-related IT solutions (ERP, MES, TPS, SAP), within an Agile delivery framework.

The position combines strong business understanding with solid technical awareness, ensuring that solutions meet operational needs while remaining technically robust and scalable.

 

This role encompasses several complementary responsibilities, including:

· Technical Business Analyst

· AMOA / Functional Consultant

· Functional Support Consultant

· ERP Consultant (Production module)

· Application Owner / Application Manager

· Application Project Lead (functional scope)

 

Professional Experience

· Deployment of production IT solutions in industrial environments

· End-user training and change support for new solutions

· Functional support for business users in operational contexts

· Strong industrial background (pharmaceuticals, plastics, food industry, automotive, aerospace, etc.)

 

Systems & Software Expertise

Experience or strong functional and technical knowledge of the following systems, in order of preference:

1. ERP systems (Production modules)

2. Product Configurators

3. Traceability Management Solutions

4. MES (Manufacturing Execution Systems)

5. SCM (Supply Chain Management)

6. WMS (Warehouse Management Systems)

7. QMS (Quality Management Systems)

 

Key Responsibilities

Support to Key Users (KU) and Super Key Users (SKU)

· Answer functional and technical questions related to TPS, MES, SAP, and related applications

· Support Super Key Users in the analysis of new, complex, or non-standard business processes

· Act as the functional and technical interface between business users (KU/SKU) and TPS development teams

· Support business users during go-live and hypercare phases

· Assist Super Key Users in formulating enhancement and evolution requests

Agile & Delivery Activities

· Qualify, structure, and prioritize incidents, tasks, and change requests

· Perform business and technical impact analysis

· Contribute to backlog refinement by translating business needs into clear functional requirements or user stories

· Participate in Agile ceremonies as a functional and technical contributor

· Contribute to business acceptance testing (UAT) and validation activities

 

Skills & Competencies

· English proficiency: minimum B2 level (spoken and written)

· Strong functional analysis and problem-solving skills

· Ability to understand and challenge technical solutions

· SQL knowledge is a plus (not mandatory)

· Strong communication skills and ability to work with cross-functional, international teams

 

Education & Experience Level

· Master’s degree (Bac+5) with a minimum of 3 years of relevant experience or

· Bachelor’s degree (Bac+3) with a minimum of 7 years of relevant experience

Key Responsibilities

1. Gather, analyze, and document business requirements from stakeholders and translate them into actionable tasks for development and implementation.
2. Conduct feasibility studies, impact assessments, and risk analysis to support decision-making processes.
3. Create detailed functional specifications, user stories, and acceptance criteria for development teams.
4. Collaborate with product owners, project managers, and development teams to ensure project deliverables meet business objectives and adhere to agile methodologies.
5. Facilitate workshops, meetings, and feedback sessions to gather requirements and ensure stakeholder alignment.
6. Perform gap analysis and recommend solutions to streamline processes and optimize business performance.
7. Participate in sprint planning, daily standups, sprint reviews, and retrospectives to drive continuous improvement and agile best practices.

Skill Requirements

1. Proficiency in business analysis methodologies, tools, and techniques.
2. Experience with agile methodologies such as scrum, kanban, or safe.
3. Strong analytical and problem-solving skills.
4. Excellent communication and stakeholder management abilities.
5. Ability to work effectively in a fast paced, collaborative environment.
6. Knowledge of process modeling, data analysis, and requirements management.
7. Certification in business analysis (e.g., cbap) and agile methodologies (e.g., certified scrum master) is a plus.

Other Requirements

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Information at a Glance

Why HCLTech?

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 226,300 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending December 2025 totaled $14.5 billion.

23 Benefits At HCLTech, we believe in empowering our employees with comprehensive benefits that support their professional growth and enhance their well-being. When you sign up for a career with us, you gain access to: https://rmkcdn.successfactors.com/147eb21f/a701dca9-f32d-4fc9-9447-6.svg Industry-benchmarked compensation https://rmkcdn.successfactors.com/147eb21f/b0c54381-ddcc-4a33-9b35-9.svg Best-in-class healthcare benefits https://rmkcdn.successfactors.com/147eb21f/b73027be-7aae-4d36-a090-4.svg Personal time off https://rmkcdn.successfactors.com/147eb21f/d5b4fdfd-2e99-4e26-9878-9.svg Maternity and paternity benefits https://rmkcdn.successfactors.com/147eb21f/3d42b0fc-4652-435a-9ece-c.svg Access to skills / higher education programs/resources https://rmkcdn.successfactors.com/147eb21f/aeddeaf2-9e25-4584-ad11-d.svg Discounts on products and services via Benefit Box https://rmkcdn.successfactors.com/147eb21f/a9609a3b-2700-4b3c-9d90-a.svg Participate in CSR programs and live life with a purpose https://rmkcdn.successfactors.com/147eb21f/c6e33851-710f-4634-bd69-f.svg Opportunities to grow and advance your career Note: The benefits listed above vary depending on the nature of your employment and the country where you work. Some benefits may be available in some countries but not in all.