Technical Specialist
India
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Job Description
Technical Specialist
Noida, Uttar Pradesh

Job Summary

z Systems  – Print Services

Primary Responsibilities
-Design, implement, and maintain JES2/JES3 print routing and management configurations.
- Develop and maintain REXX scripts and automation routines to streamline print operations and reduce manual intervention.
- Support and enhance Infoprint Server, PSF, and other IBM print subsystems.
- Troubleshoot and resolve print-related issues across LPARs and remote destinations.
- Collaborate with operations teams to ensure reliable print output for business-critical applications.
- Implement monitoring and alerting for print queues, spool usage, and device availability.
- Participate in disaster recovery planning and testing for print services.
- Serve in an on-call rotation for print-related incidents and escalations.

Required Experience
- 10+ years of experience in z/OS systems programming with a focus on JES2/JES3 and print subsystems.
- 8+ years of experience with Infoprint Server, PSF, and related IBM print technologies.
- 10+ years of experience writing and maintaining REXX scripts for automation.
- Strong knowledge of SDSF, ISPF, and TSO for managing print queues and system resources.
- Experience with Netview/SA and OPSMVS for automation and event handling.
- Familiarity with RACF security as it pertains to print services and device access.
- Experience integrating print services with ServiceNow or similar ITSM platforms.
- Ability to use AI tools to analyze print performance data and recommend optimizations.
- Proficiency with M365 Copilot AI for summarizing meetings and drafting communications.
- Commitment to continuous learning in AI applications for mainframe environments.

Key Responsibilities

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Skill Requirements

z/OS Systems Programming

JES2 / JES3

AdministrationIBM Print Services

Infoprint Server

PSF (Print Services Facility)

REXX Scripting & Automation

SDSFISPF / TSO

Print Queue Management

Spool Management

Print Routing & ConfigurationLPAR ManagementNetView / System Automation (SA)OPSMVS AutomationRACF SecurityDisaster Recovery PlanningPrint Performance MonitoringServiceNow IntegrationAI Tools for Performance AnalysisM365 Copilot AIIncident & Problem ManagementMainframe AutomationRemote Print Destination SupportEvent Handling & AlertingProduction Support / On-call Support

Other Requirements

null
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Information at a Glance

Why HCLTech?

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 226,300 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending December 2025 totaled $14.5 billion.
23 Benefits At HCLTech, we believe in empowering our employees with comprehensive benefits that support their professional growth and enhance their well-being. When you sign up for a career with us, you gain access to: https://rmkcdn.successfactors.com/147eb21f/a701dca9-f32d-4fc9-9447-6.svg Industry-benchmarked compensation https://rmkcdn.successfactors.com/147eb21f/b0c54381-ddcc-4a33-9b35-9.svg Best-in-class healthcare benefits https://rmkcdn.successfactors.com/147eb21f/b73027be-7aae-4d36-a090-4.svg Personal time off https://rmkcdn.successfactors.com/147eb21f/d5b4fdfd-2e99-4e26-9878-9.svg Maternity and paternity benefits https://rmkcdn.successfactors.com/147eb21f/3d42b0fc-4652-435a-9ece-c.svg Access to skills / higher education programs/resources https://rmkcdn.successfactors.com/147eb21f/aeddeaf2-9e25-4584-ad11-d.svg Discounts on products and services via Benefit Box https://rmkcdn.successfactors.com/147eb21f/a9609a3b-2700-4b3c-9d90-a.svg Participate in CSR programs and live life with a purpose https://rmkcdn.successfactors.com/147eb21f/c6e33851-710f-4634-bd69-f.svg Opportunities to grow and advance your career Note: The benefits listed above vary depending on the nature of your employment and the country where you work. Some benefits may be available in some countries but not in all.