Account Director

United States
Apply now
Job Description

Account Director

Mercer, New Jersey

Job Summary

This is a senior client-facing leadership role for someone who thrives at the intersection of business development, executive relationship management, and delivery excellence.

Candidate will serve as the single point of accountability for account performance, revenue growth, and client satisfaction — partnering closely with delivery, consulting, and practice leadership to position HCLTech as a long-term strategic enabler for the client's business and technology agenda.

Key Responsibilities

  • Own end-to-end account strategy, P&L, and relationship management for Banking clients
  • Build and sustain trusted advisor relationships with senior client stakeholders — CIO, CTO, COO, and Business Heads
  • Drive revenue growth through renewals, expansions, and new opportunity identification across service lines:
    • Application Development & Maintenance
    • Cloud & Infrastructure Services
    • Data, Analytics & AI
    • Digital Transformation & Modernization

 

  • Lead end-to-end pursuit management including proposals, deal structuring, commercial negotiations, and contract execution
  • Partner with delivery leadership to ensure high-quality execution, SLA adherence, and proactive risk and escalation management
  • Drive client satisfaction through consistent governance — QBRs, executive business reviews, and operational oversight
  • Own forecasting, pipeline management, and margin performance in alignment with business targets
  • Represent the voice of the client internally to align delivery, consulting, and leadership priorities

Skill Requirements

  • 10 + years of experience in IT services, technology consulting, or related fields
  • Proven track record of senior executive engagement and relationship development
  • Strong commercial acumen — pricing, deal structuring, contract management, and margin accountability

Excellent communication, executive presence, and stakeholder influence skills

Other Requirements
Maximum Salary (US):  220000
Minimum Salary (US):  180000
Apply now
Information at a Glance

Why HCLTech?

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 223,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending June 2026 totaled $14.8 billion. 

 

Compensation and Benefits

A candidate’s pay within the range will depend on their skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition, this role is eligible for the following benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per year.