Account Manager
Japan
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Job Description
Account Manager
Minato Ku, Tokyo

Job Summary

To be responsible for owning and expanding client relationship with customers to drive revenue growth, client satisfaction and long-term partnership with assigned accounts Manages accounts with a typical size of 10-30M Portfolio

Key Responsibilities

1.A single point of accountability for the client, ensuring seamless delivery of services, cross, upsell of IT solution aligned to customer business objectives
2.Develop and execute multi-year account plan alignment with customer priorities and industry trends
3.Responsible for Account Performance in terms of Revenue, Profitability, payment cycles and growth
4.Ensure high-quality delivery of contracted services and solutions
5.Partner with delivery leadership to address risk, optimize performance and ensure client satisfaction
6.Leads contract negotiations, renewals and pricing discussions

Skill Requirements

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Other Requirements

Required Knowledge and Skills
1. New business development and solution sales skills
・Knowledge of the company's products and understanding of industry trends
・Develop business plans to achieve quarterly and annual budgets
・Create and execute strategies to win deals
・Ability to identify and recommend support needed for sales, leadership to drive teams including pre-sales/delivery
・Ability to quickly understand the customer's business challenges and drop them into a solution from a business perspective
・Build relationships with stakeholders/partners to drive collaborative business
・Problem-solving skills and flexibility to think outside the box
・Stable and predictable project and order management through pipeline management
2. Knowledge of the telecommunications industry
・Knowledge of telecommunications industry
・Knowledge of core networks/5G/AI/IOT (multiple specialties is plus)
3. Flexibility to incorporate global Use Case/Best Practice
4. English language skills to obtain/exchange information and coordinate support with overseas teams (email required, conference call discussions is plus)

Preferred skills and qualifications
・Bachelor’s degree or equivalent
・Minimum 5 years of solution sales experience in the telecommunications industry is preferred
・English (reading, writing and communication level)
・Wide network of contacts in the telecommunications industry is plus
・Experience as a pre-sales/engineer is plus
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Information at a Glance

Why HCLTech?

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 226,300 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending December 2025 totaled $14.5 billion.
23 Benefits At HCLTech, we believe in empowering our employees with comprehensive benefits that support their professional growth and enhance their well-being. When you sign up for a career with us, you gain access to: https://rmkcdn.successfactors.com/147eb21f/a701dca9-f32d-4fc9-9447-6.svg Industry-benchmarked compensation https://rmkcdn.successfactors.com/147eb21f/b0c54381-ddcc-4a33-9b35-9.svg Best-in-class healthcare benefits https://rmkcdn.successfactors.com/147eb21f/b73027be-7aae-4d36-a090-4.svg Personal time off https://rmkcdn.successfactors.com/147eb21f/d5b4fdfd-2e99-4e26-9878-9.svg Maternity and paternity benefits https://rmkcdn.successfactors.com/147eb21f/3d42b0fc-4652-435a-9ece-c.svg Access to skills / higher education programs/resources https://rmkcdn.successfactors.com/147eb21f/aeddeaf2-9e25-4584-ad11-d.svg Discounts on products and services via Benefit Box https://rmkcdn.successfactors.com/147eb21f/a9609a3b-2700-4b3c-9d90-a.svg Participate in CSR programs and live life with a purpose https://rmkcdn.successfactors.com/147eb21f/c6e33851-710f-4634-bd69-f.svg Opportunities to grow and advance your career Note: The benefits listed above vary depending on the nature of your employment and the country where you work. Some benefits may be available in some countries but not in all.