Account Manager
India
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Job Description
Account Manager
Bangalore, Karnataka

Job Summary

Own end‑to‑end account strategy for assigned Aerospace & Defense customer, including revenue growth, pipeline development, account planning, delivery oversight

Key Responsibilities

Strategic Account Management

  • Own end‑to‑end account strategy for assigned Aerospace & Defense customer, including revenue growth, pipeline development, and account planning
  • Build and maintain multi‑level relationships across client organizations, including business, IT, and program leadership
  • Develop and execute account plans aligned to customer missions, program lifecycles, and long‑term modernization initiatives
  • Act as the primary client interface, ensuring consistent communication, executive alignment, and issue resolution

Business Development & Growth

  • Identify, qualify, and pursue new IT services opportunities across digital transformation, cloud, data, cybersecurity, application modernization, and managed services
  • Drive responses to RFIs, RFPs, and RFQs, coordinating solutioning, pricing, and compliance inputs
  • Influence client roadmaps by positioning IT services aligned to mission readiness, operational efficiency, and security requirements
  • Achieve and exceed assigned revenue, margin, and growth targets

Client Delivery & Governance

  • Partner with delivery leaders to ensure successful execution of programs, SLAs, and contractual commitments
  • Own customer satisfaction, including executive reviews, escalations, and renewal discussions
  • Ensure services align with A&D regulatory, security, and compliance requirements (e.g., ITAR, DFARS, NIST, CMMC, FedRAMP, export controls)
  • Monitor account performance metrics including revenue, backlog, delivery health and risk

Skill Requirements

  • Bachelor’s degree in Engineering, Computer Science, Business, or a related field
  • 8+ years of experience in IT account management, client partner, or strategic sales roles
  • Proven experience managing accounts within Aerospace & Defense, government, or regulated industries
  • Strong understanding of IT services delivery models, including cloud, digital transformation, cybersecurity, and application services
  • Demonstrated success managing complex, multi‑stakeholder enterprise accounts
  • Experience with government or defense contracting environments and associated procurement processes

Other Requirements

this would be an add-on

  • Prior experience working with A&D primes, Tier‑1 suppliers, or government agencies
  • Familiarity with DoD acquisition processes, program lifecycles, and contracting vehicles
  • Understanding of security and compliance frameworks relevant to A&D (e.g., CMMC, NIST 800‑171, ITAR)
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Information at a Glance

Why HCLTech?

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 230,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending September 2026 totaled $14.8 billion.