Administrator (Support & Operations)
United States
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Job Description
Administrator (Support & Operations)
Others, California

Job Summary

Primary Responsibilities: o Perform Installs, Moves, Adds and Changes (IMACs) of hardware and software when required and direct the team. o Become familiar with local and regional infrastructure, key contacts, and escalations in regards to other teams in the business o Perform break-fix support for a wide range of hardware and software (site specific software competency will be trained while on the job) o Demonstrate outstanding understanding and communication when working with clients o Work with vendors to add/change/remove account contracts o Support a standard set of applications plus additional software and hardware specific to Executives and tailored to a mobile workforce. o Must be ready to cover extended business hours support (7am-7pm) with occasional on-call remote support o Ability to Travel on rare occasion (less than 20%) as per business need.

Primary Responsibilities:\\\\r\\\\no Perform Installs, Moves, Adds and Changes (IMACs) of hardware and software when required and direct the team.\\\\r\\\\no Become familiar with local and regional infrastructure, key contacts, and escalations in regards to other teams in the business\\\\r\\\\no Perform break-fix support for a wide range of hardware and software (site specific software competency will be trained while on the job) \\\\r\\\\no Demonstrate outstanding understanding and communication when working with clients\\\\r\\\\no Work with vendors to add/change/remove account contracts\\\\r\\\\no Support a standard set of applications plus additional software and hardware specific to Executives and tailored to a mobile workforce. \\\\r\\\\no Must be ready to cover extended business hours support (7am-7pm) with occasional on-call remote support\\\\r\\\\no Ability to Travel on rare occasion (less than 20%) as per business need. \\\\r\\\\n\\\\r\\\\n

Key Responsibilities

Primary Responsibilities: o Perform Installs, Moves, Adds and Changes (IMACs) of hardware and software when required and direct the team. o Become familiar with local and regional infrastructure, key contacts, and escalations in regards to other teams in the business o Perform break-fix support for a wide range of hardware and software (site specific software competency will be trained while on the job) o Demonstrate outstanding understanding and communication when working with clients o Work with vendors to add/change/remove account contracts o Support a standard set of applications plus additional software and hardware specific to Executives and tailored to a mobile workforce. o Must be ready to cover extended business hours support (7am-7pm) with occasional on-call remote support o Ability to Travel on rare occasion (less than 20%) as per business need.

Skill Requirements

Field Service Engineer

Other Requirements

Primary Responsibilities: o Perform Installs, Moves, Adds and Changes (IMACs) of hardware and software when required and direct the team. o Become familiar with local and regional infrastructure, key contacts, and escalations in regards to other teams in the business o Perform break-fix support for a wide range of hardware and software (site specific software competency will be trained while on the job) o Demonstrate outstanding understanding and communication when working with clients o Work with vendors to add/change/remove account contracts o Support a standard set of applications plus additional software and hardware specific to Executives and tailored to a mobile workforce. o Must be ready to cover extended business hours support (7am-7pm) with occasional on-call remote support o Ability to Travel on rare occasion (less than 20%) as per business need.
Maximum Salary (US):  75000
Minimum Salary (US):  51000
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Information at a Glance

Why HCLTech?

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 223,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending June 2026 totaled $14.8 billion. 

 

Compensation and Benefits

A candidate’s pay within the range will depend on their skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition, this role is eligible for the following benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per year.