Administrator (Support & Operations)
India
Job Description
Administrator (Support & Operations)
Chennai, Tamil Nadu

Job Summary

Job Role:
Broadcom ESPD Scheduler & Administrator (Mid-Level)
Domain / Sub-Domain:
IT Infrastructure ® Workload Automation & Batch Operations

Key Responsibilities

Key Skills Required:
• Broadcom ESPD configuration, job scheduling, and workload automation
• ESPD version upgrades, patch management, and release validation
• Pre and post-upgrade planning including impact assessment and rollback strategy
• Enterprise batch workload monitoring and SLA management
• Job dependency and cross-platform workflow management
• Production support in 24x7 environments
• Incident, problem, and change management (ServiceNow preferred)
• Platform installation, configuration, and environment setup
• High availability and Disaster Recovery (DR) configuration
• Performance tuning and capacity planning
• Security role management and access control
• Unix/Linux exposure and basic scripting (Shell/PowerShell)
• Root cause analysis and coordination with Infra/App/DB teams
Job Description:
• Manage and monitor enterprise batch workloads using Broadcom ESPD to ensure SLA-driven
execution of business-critical processes.
• Plan, execute, and validate ESPD upgrades including testing, migration, and rollback
readiness.
• Create, modify, and maintain job schedules, calendars, and dependencies.
• Troubleshoot job failures and perform recovery and reruns as required.
• Install, configure, upgrade, and maintain ESPD environments including servers and agents.
• Implement high availability and Disaster Recovery solutions.
• Perform platform performance tuning and system optimization.
• Manage user access, roles, and security policies.
• Integrate ESPD with monitoring tools and ITSM platforms.
• Maintain runbooks, architecture documentation, and operational procedures.
• Support audits, compliance requirements, and governance standards.

Skill Requirements

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Other Requirements

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Information at a Glance

Why HCLTech?

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 230,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending September 2026 totaled $14.8 billion.