Administrator (Support & Operations)
India
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Job Description
Administrator (Support & Operations)
Chennai, Tamil Nadu

Job Summary

Responsible for the day-to-day support, administration, and maintenance of the CyberArk PAM platform, including CyberArk Secrets Hub and Secrets Manager (Conjur). The role focuses on incident management, account onboarding, troubleshooting, platform health monitoring, and ensuring secure management of privileged and application secrets

Key Responsibilities

 Provide L2 support for CyberArk components (Vault, PVWA, CPM, PSM, PSMP, PTA). • Manage privileged account onboarding, password rotation, reconciliation, and access requests. • Monitor platform health and resolve incidents/service requests within SLA. • Support CyberArk upgrades, patching, maintenance, and DR activities. • Administer and troubleshoot CyberArk Secrets Hub integrations and secret synchronization. • Manage Conjur policies, authenticators, application onboarding, and secret retrieval issues. • Support Kubernetes, containerized applications, and CI/CD integrations using Conjur. • Create and maintain SOPs, runbooks, and operational documentation. • Support audit, compliance, and security review activities.

Skill Requirements

Hands-on experience with CyberArk PAM administration and support. • Experience with CyberArk Secrets Hub and Secrets Manager (Conjur). • Knowledge of Windows/Linux administration and scripting (PowerShell preferred). • Understanding of APIs, DevOps, Kubernetes, and cloud platforms. • Strong troubleshooting and incident management skills.

Other Requirements

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Information at a Glance

Why HCLTech?

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 227,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending March 2026 totaled $14.7 billion.