Administrator (Support & Operations)
United Kingdom
Job Description
Administrator (Support & Operations)
City Of London, England

Job Summary

•    Define the future process landscape of the end-2-end patching process, including but not limited to 
o    patch acquisition
o    patch certification
o    patch rollout
o    patch reporting
across the full portfolio of GTI technologies. This includes both the definition of functional and non-functional 
requirements as well as the specification of processes capable to deliver to these requirements.
•    Define the future tooling landscape across GTI to implement and automate acquisition, certification, rollout and reporting of patches including but not limited to 
o    Network & Storage Devices
o    Operating Systems (incl. Hypervisors)
o    Runtime Environments (e.g. Containers)
o    Databases  
o    various other middleware components,
both sourced as open-source software or commercial off the shell products
•    Align with other technology and business groups across the bank to facilitate the required process changes and plan the implementation of the tooling landscape
•    Create material to effectively communicate the required changes to all stakeholders – from technical experts to senior management

Key Responsibilities

NA

Skill Requirements

•    5+ years of experience in infrastructure automation in global enterprises on an architect level
•    experience in implementing large-scale automation projects for core data center technologies
•    solid understanding and experience with 
o    core infrastructure technologies (esp. networks, servers, operating systems, containers, databases)
o    ITSM processes and tooling (esp. ServiceNow)
o    reporting & compliance processes
•    understanding of cybersecurity, threat and vulnerability analysy 
•    a record of implementing/improving patch processes on an enterprise level is a huge plus
•    advanced communication, consulting and presentation skills
•    strong ability to manage and influence a diverse community of stakeholders

Other Requirements

NA

Information at a Glance

Why HCLTech?

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 223,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending June 2026 totaled $14.8 billion.