Administrator (Support & Operations)
India
Job Description
Administrator (Support & Operations)
Bengaluru, Karnataka

Job Summary

Job Summary : Skills: • Ability to enhance existing procedures, plan the activities, handle escalations and mentor junior members. • Good Understanding of Linux, virtualization, Network and cloud concepts. • Understand & improve firm’s current hardware deployment, monitoring and Break fix procedures. • Ability to articulate an issue concisely and provide recommendation on solution. • Understands GS compute Providing, remediation, break-fix and other flows and able to troubleshoot quickly for client. • At least 3 months exposure with GS on premise or equivalent environment. Roles & Responsibilities: • Understand, improve, implement & maintain on premise compute environment for enterprises. • Implementing & managing the environment for the capacity Baselining and reporting. • Participate in day-to-day troubleshooting, handle escalations from junior front-line Engineers. • Ensure our hardware Break fix meets our current SLA commitments. • Handling incidents, Changes & Problems Managements as per SLA. • Implement and manage the automation Scripts. • Preparing a standard operating document (SOP’s)for weekend or other scheduled activities. • Implement the best practices and eliminate manual work. • Continuously assess the environment an provide recommendations to improve.

 

Key Responsibilities

Job Summary : Skills: • Ability to enhance existing procedures, plan the activities, handle escalations and mentor junior members. • Good Understanding of Linux, virtualization, Network and cloud concepts. • Understand & improve firm’s current hardware deployment, monitoring and Break fix procedures. • Ability to articulate an issue concisely and provide recommendation on solution. • Understands GS compute Providing, remediation, break-fix and other flows and able to troubleshoot quickly for client. • At least 3 months exposure with GS on premise or equivalent environment. Roles & Responsibilities: • Understand, improve, implement & maintain on premise compute environment for enterprises. • Implementing & managing the environment for the capacity Baselining and reporting. • Participate in day-to-day troubleshooting, handle escalations from junior front-line Engineers. • Ensure our hardware Break fix meets our current SLA commitments. • Handling incidents, Changes & Problems Managements as per SLA. • Implement and manage the automation Scripts. • Preparing a standard operating document (SOP’s)for weekend or other scheduled activities. • Implement the best practices and eliminate manual work. • Continuously assess the environment an provide recommendations to improve.

 

Skill Requirements

Skill Requirement : Skills: • Ability to enhance existing procedures, plan the activities, handle escalations and mentor junior members. • Good Understanding of Linux, virtualization, Network and cloud concepts. • Understand & improve firm’s current hardware deployment, monitoring and Break fix procedures. • Ability to articulate an issue concisely and provide recommendation on solution. • Understands GS compute Providing, remediation, break-fix and other flows and able to troubleshoot quickly for client. • At least 3 months exposure with GS on premise or equivalent environment. Roles & Responsibilities: • Understand, improve, implement & maintain on premise compute environment for enterprises. • Implementing & managing the environment for the capacity Baselining and reporting. • Participate in day-to-day troubleshooting, handle escalations from junior front-line Engineers. • Ensure our hardware Break fix meets our current SLA commitments. • Handling incidents, Changes & Problems Managements as per SLA. • Implement and manage the automation Scripts. • Preparing a standard operating document (SOP’s)for weekend or other scheduled activities. • Implement the best practices and eliminate manual work. • Continuously assess the environment an provide recommendations to improve.
Other Requirement : Skills: • Ability to enhance existing procedures, plan the activities, handle escalations and mentor junior members. • Good Understanding of Linux, virtualization, Network and cloud concepts. • Understand & improve firm’s current hardware deployment, monitoring and Break fix procedures. • Ability to articulate an issue concisely and provide recommendation on solution. • Understands GS compute Providing, remediation, break-fix and other flows and able to troubleshoot quickly for client. • At least 3 months exposure with GS on premise or equivalent environment. Roles & Responsibilities: • Understand, improve, implement & maintain on premise compute environment for enterprises. • Implementing & managing the environment for the capacity Baselining and reporting. • Participate in day-to-day troubleshooting, handle escalations from junior front-line Engineers. • Ensure our hardware Break fix meets our current SLA commitments. • Handling incidents, Changes & Problems Managements as per SLA. • Implement and manage the automation Scripts. • Preparing a standard operating document (SOP’s)for weekend or other scheduled activities. • Implement the best practices and eliminate manual work. • Continuously assess the environment an provide recommendations to improve.
Key Sourcing Information : NA
Interviewer 1 SAP ID : 51770130

Other Requirements

Other Requirement : Skills: • Ability to enhance existing procedures, plan the activities, handle escalations and mentor junior members. • Good Understanding of Linux, virtualization, Network and cloud concepts. • Understand & improve firm’s current hardware deployment, monitoring and Break fix procedures. • Ability to articulate an issue concisely and provide recommendation on solution. • Understands GS compute Providing, remediation, break-fix and other flows and able to troubleshoot quickly for client. • At least 3 months exposure with GS on premise or equivalent environment. Roles & Responsibilities: • Understand, improve, implement & maintain on premise compute environment for enterprises. • Implementing & managing the environment for the capacity Baselining and reporting. • Participate in day-to-day troubleshooting, handle escalations from junior front-line Engineers. • Ensure our hardware Break fix meets our current SLA commitments. • Handling incidents, Changes & Problems Managements as per SLA. • Implement and manage the automation Scripts. • Preparing a standard operating document (SOP’s)for weekend or other scheduled activities. • Implement the best practices and eliminate manual work. • Continuously assess the environment an provide recommendations to improve.

Information at a Glance

Why HCLTech?

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 223,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending June 2026 totaled $14.8 billion.