Administrator (Support & Operations)
India
Job Description
Administrator (Support & Operations)
Noida, Uttar Pradesh

Job Summary

Act as the first point of contact for customers via phone.

 Log, diagnose, and resolve technical issues in a timely and efficient manner.

Key Responsibilities

Act as the first point of contact for customers via phone.

Skill Requirements

Good Communication skill

Primary Skill: Service Desk

Other Requirements

Ensure high customer satisfaction through professional communication and problem-solving skills.

Information at a Glance

Why HCLTech?

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 223,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending June 2026 totaled $14.8 billion.