Administrator (Support & Operations)
United Kingdom
Job Description
Administrator (Support & Operations)
Birmingham District (b), England

Job Summary

Design, develop, and maintain scalable data pipelines and reporting solutions supporting Patch & Vulnerability Management.
Integrate data from multiple technology and security platforms to provide a consistent view of vulnerability and patch compliance status.
Develop and automate operational, risk, KPI, and executive-level reporting.
Ensure data quality, accuracy, lineage, and traceability across reporting datasets.
Partner with Vulnerability Management, Operations, Engineering, and Technology teams to define reporting requirements and analytics use cases.
Support governance forums by providing timely reporting, trend analysis, and risk insights.
Identify opportunities to improve reporting efficiency through automation and data engineering best practices.
Maintain documentation, reporting standards, and data models supporting regulatory and internal audit requirements

Key Responsibilities

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Skill Requirements

Seniority required: Senior (Years of exp: Min 9 years)
-Experience in data engineering, reporting, business intelligence, or analytics roles.
-Strong SQL and data modeling skills.
-Knowledge of data integration, ETL processes, and reporting platforms.
-Experience with dashboarding and visualization tools such as Power BI, SAP Business Objects, Tableau, or similar solutions.
-Understanding of IT operations, cybersecurity, vulnerability management, or patch management processes is desirable.
-Strong analytical, problem-solving, and stakeholder management skills.
-Ability to translate business requirements into technical reporting solutions.

Other Requirements

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Information at a Glance

Why HCLTech?

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 223,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending June 2026 totaled $14.8 billion.