Administrator (Support & Operations)
India
Job Description
Administrator (Support & Operations)
Madurai, Tamil Nadu

Job Summary

Serve as an Architect for various technical aspects of Citrix, including XenApp, Xendesktop, Citrix Provisioning Services, Machine Creation Service, Citrix Virtual Applications, Citrix Virtual Desktops, Hosted Desktops, Citrix Profile Management, Windows Roaming Profiles, Workspace Environment Management, Citrix Policies, NetScaler Gateway/Load Balancing/GSLB, Storefront, Multi-site aggregations, vSphereWork side-by-side with the rest of the Citrix team as needed to perform routine maintenance of the Citrix system, including PVS maintenance scheduling, end-user support, creation of gold images for MCS/PVS vDisks, working with Advanced Group Policy Management, and setup/configuration and debugging of the various components of the Citrix farmArchitect-level Citrix XenApp skills and experience designing, installing, configuring, managing, and troubleshooting complex and large Citrix server farms.Architect-level skills optimizing Citrix performance, scalability, security, high-availability, monitoring, printing, connectivity, group policy.Architect-level skills designing, implementing, & supporting Citrix XenDesktop (VDI) in both a VMware ESX and Nutanix HCIProvide technical support and assistance to Systems/Applications Analysts, Systems Engineers, and other technical staff/application teamsWhere applicable, participate in design, development, and implementation of end-to-end integrated systemsConfer with end-users, clients, or senior management to define requirements for application and infrastructure developmentMonitor systems and technology capacity plans as requiredParticipate in documenting, communicating, and enforcing policies for securing and standardizing systems, infrastructure, and software as necessaryLead consultative resourceResponsible for the architecture, implementation, and support of a Citrix Xendesktop environment, including NetScaler components.Expertise in managing Citrix Virtual Apps and Desktop On-premises environment.In-depth knowledge of Citrix NetScaler / ADCExperience in running Citrix VDI environment on Nutanix and VMwareExpert knowledge of Microsoft Windows Active Directory and IvantiShould be well versed in troubleshooting Citrix VDI issues in different scenariosMonitor, correct, and report observed infractions of security policies and proceduresShould be excellent in user experience monitoring, desktop performance validation and virtual desktop diagnostics solution using stratusphere and SCOMAutomate recurring tasks using PowerShell 

Key Responsibilities

Serve as an Architect for various technical aspects of Citrix, including XenApp, Xendesktop, Citrix Provisioning Services, Machine Creation Service, Citrix Virtual Applications, Citrix Virtual Desktops, Hosted Desktops, Citrix Profile Management, Windows Roaming Profiles, Workspace Environment Management, Citrix Policies, NetScaler Gateway/Load Balancing/GSLB, Storefront, Multi-site aggregations, vSphereWork side-by-side with the rest of the Citrix team as needed to perform routine maintenance of the Citrix system, including PVS maintenance scheduling, end-user support, creation of gold images for MCS/PVS vDisks, working with Advanced Group Policy Management, and setup/configuration and debugging of the various components of the Citrix farmArchitect-level Citrix XenApp skills and experience designing, installing, configuring, managing, and troubleshooting complex and large Citrix server farms.Architect-level skills optimizing Citrix performance, scalability, security, high-availability, monitoring, printing, connectivity, group policy.Architect-level skills designing, implementing, & supporting Citrix XenDesktop (VDI) in both a VMware ESX and Nutanix HCIProvide technical support and assistance to Systems/Applications Analysts, Systems Engineers, and other technical staff/application teamsWhere applicable, participate in design, development, and implementation of end-to-end integrated systemsConfer with end-users, clients, or senior management to define requirements for application and infrastructure developmentMonitor systems and technology capacity plans as requiredParticipate in documenting, communicating, and enforcing policies for securing and standardizing systems, infrastructure, and software as necessaryLead consultative resourceResponsible for the architecture, implementation, and support of a Citrix Xendesktop environment, including NetScaler components.Expertise in managing Citrix Virtual Apps and Desktop On-premises environment.In-depth knowledge of Citrix NetScaler / ADCExperience in running Citrix VDI environment on Nutanix and VMwareExpert knowledge of Microsoft Windows Active Directory and IvantiShould be well versed in troubleshooting Citrix VDI issues in different scenariosMonitor, correct, and report observed infractions of security policies and proceduresShould be excellent in user experience monitoring, desktop performance validation and virtual desktop diagnostics solution using stratusphere and SCOMAutomate recurring tasks using PowerShell 

Skill Requirements

Other Requirements

Information at a Glance

Why HCLTech?

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 223,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending June 2026 totaled $14.8 billion.