Administrator (Support & Operations)
India
Job Description
Administrator (Support & Operations)
Pune, Maharashtra

Job Summary

Attend to Hand and feet support remotely when ticket is assigned into their bin by SD team or Queue manager Target to resolved more than 50% of the tickets remotely and ideally 80% of the tickets remotely if physical touch is not required. Assist L1 engineers onsite remotely

Key Responsibilities

Attend to Hand and feet support remotely when ticket is assigned into their bin by SD team or Queue manager Target to resolved more than 50% of the tickets remotely and ideally 80% of the tickets remotely if physical touch is not required. Assist L1 engineers onsite remotely

Skill Requirements

Attend to Hand and feet support remotely when ticket is assigned into their bin by SD team or Queue manager Target to resolved more than 50% of the tickets remotely and ideally 80% of the tickets remotely if physical touch is not required. Assist L1 engineers onsite remotely

Other Requirements

Attend to Hand and feet support remotely when ticket is assigned into their bin by SD team or Queue manager Target to resolved more than 50% of the tickets remotely and ideally 80% of the tickets remotely if physical touch is not required. Assist L1 engineers onsite remotely

Information at a Glance

Why HCLTech?

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 230,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending September 2026 totaled $14.8 billion.