Administrator (Support & Operations)
India
Job Description
Administrator (Support & Operations)
| Pune, MaharashtraBengaluru, Karnataka

Job Summary

Governance of the end-to-end cyber hygiene outcomes across the Branch Technology estate, ensuring applications remain compliant with Bank patching, vulnerability management, and security standards.
•    Overall delivery and governance of Security Patching, Vulnerability Remediation, System Hardening, OSS Remediation, APT Remediation, and ACS Remediation across the global Branch Technology estate.
•    Establish and maintain remediation strategies, operating procedures, SLAs, KPIs, compliance targets, and reporting.
•    Govern remediation backlogs and ensure no overdue Critical, Significant, Medium or Low vulnerabilities exist within mandated timelines.
•    Provide coordination across Branch teams, Infrastructure teams, Security teams, Application Owners, DBAs, Middleware teams and Production Support teams.
•    Drive risk management, issue escalation, exception approvals, and adherence to CSO Cyber Hygiene requirements.
•    Key contact point for business CIO governance risk & controls team addressing security patch requirements for CIO managed estate.

Key Responsibilities

NA

Skill Requirements

Years of exp: Min 10+ years
•    Strong programme and operational governance expertise.
•    Excellent executive communication and stakeholder management.
•    Strong understanding of vulnerability management and cyber hygiene processes.
•    Strong understanding of enterprise application platforms and infrastructure.
•    Experience working within highly regulated environments and managing large remediation portfolios.

Other Requirements

na

Information at a Glance

Why HCLTech?

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 223,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending June 2026 totaled $14.8 billion.