Administrator (Support & Operations)
India
Job Description
Administrator (Support & Operations)
Lucknow, Uttar Pradesh

Job Summary

Service Desk - RDS - L2/Lea

Key Responsibilities

 Technical Escalation & Resolution: Troubleshoot and resolve complex Level 2 incidents related to Windows Server, Remote Desktop

Skill Requirements

 Advanced understanding of Microsoft Remote Desktop Services (RDS), Windows Servers, Active Directory, Office 365, VPN, and

Other Requirements

ITIL v4 Certification and Microsoft Certified Professional (MCP) or similar credentials are highly valued

Information at a Glance

Why HCLTech?

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 223,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending June 2026 totaled $14.8 billion.