Administrator (Tools & Automation)
India
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Job Description
Administrator (Tools & Automation)
Chennai, Tamil Nadu

Job Summary

You will be responsible for administering, troubleshooting, and enhancing enterprise monitoring platforms with a primary focus on Zabbix and Splunk APM/Synthetic Monitoring. The role also supports OpenText Operations Bridge Manager (OBM), SiteScope, and OpenText APM for comprehensive infrastructure and application performance monitoring. Responsibilities include troubleshooting, onboarding, alert tuning, and collaboration with L3 and application teams to strengthen end-to-end observability.

Key Responsibilities

Administer, configure, and troubleshoot Zabbix monitoring, including templates, triggers, LLD rules, dashboards, and proxy/agent issues.Support and optimize Splunk APM and Synthetic Monitoring, including script updates, service maps, KPIs, and end-to-end performance visibility.Execute troubleshooting for monitoring alerts and incidents, perform impact analysis, and coordinate with L3 teams for complex escalations.Onboard new applications, servers, and services into Zabbix, Splunk APM, and OpenText monitoring tools.Work with OpenText OBM, SiteScope, and OpenText APM for Application Monitoring Configuration, policy management, event correlation, and agent diagnostics.Maintain runbooks, SOPs, platform configuration documents, and knowledge repository for smooth operational continuity.Collaborate with cross-functional teams to enhance observability and improve monitoring maturity.

Skill Requirements

Zabbix and Splunk Observability

Other Requirements

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Information at a Glance

Why HCLTech?

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 226,300 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending December 2025 totaled $14.5 billion.
23 Benefits At HCLTech, we believe in empowering our employees with comprehensive benefits that support their professional growth and enhance their well-being. When you sign up for a career with us, you gain access to: https://rmkcdn.successfactors.com/147eb21f/a701dca9-f32d-4fc9-9447-6.svg Industry-benchmarked compensation https://rmkcdn.successfactors.com/147eb21f/b0c54381-ddcc-4a33-9b35-9.svg Best-in-class healthcare benefits https://rmkcdn.successfactors.com/147eb21f/b73027be-7aae-4d36-a090-4.svg Personal time off https://rmkcdn.successfactors.com/147eb21f/d5b4fdfd-2e99-4e26-9878-9.svg Maternity and paternity benefits https://rmkcdn.successfactors.com/147eb21f/3d42b0fc-4652-435a-9ece-c.svg Access to skills / higher education programs/resources https://rmkcdn.successfactors.com/147eb21f/aeddeaf2-9e25-4584-ad11-d.svg Discounts on products and services via Benefit Box https://rmkcdn.successfactors.com/147eb21f/a9609a3b-2700-4b3c-9d90-a.svg Participate in CSR programs and live life with a purpose https://rmkcdn.successfactors.com/147eb21f/c6e33851-710f-4634-bd69-f.svg Opportunities to grow and advance your career Note: The benefits listed above vary depending on the nature of your employment and the country where you work. Some benefits may be available in some countries but not in all.