Administrator (Tools & Automation)
India
Job Description
Administrator (Tools & Automation)
Pune, Maharashtra

Job Summary

Junior role

 Position Specific Responsibilities and Accountabilities

  • Process New Technology Introduction (NTI) requests end‑to‑end, ensuring smooth onboarding of new technologies.
  • Thoroughly review NTI request submissions, validate completeness, and identify missing or inaccurate information.
  • Engage proactively with requestors to clarify details, request additional data, and improve request quality.
  • Maintain and enhance existing tools built on ServiceNow and Power Platform.
  • Develop automation solutions to reduce manual intervention and improve process efficiency.
  • Perform ad‑hoc data analysis to generate insights that support decision‑making.
  • Ensure adherence to internal policies, standards, and governance requirements.
  • Handle assigned projects while managing day‑to‑day responsibilities effectively
  • Collaborate with technology design authorities to identify technologies within the bank’s scope.
  • Work closely with product teams and application owners to analyse requirements and define technology strategies.
  • Clearly articulate strategic technologies, shared product platforms, and rationalization opportunities.
  • Identify value‑creation opportunities by simplifying and optimizing the technology estate.
  • Support documentation of technology strategies and roadmaps with clear, consistent standards.
  • Present architectural decisions to senior management, outlining options, trade‑offs, and potential impacts.
  • Evaluate key architectural choices with responsible architects and provide recommendations to governance forums.
  • Coordinate with other Product & Technology Management workstreams, such as Portfolio Management.
  • Build and maintain strong stakeholder relationships across TDI, balancing support with accountability.
  • Perform well under pressure and consistently meet deadlines.
  • Resources should have 4 to 5 years of experience in specific roles, function or technology.

 

Key Responsibilities

Junior role

 Position Specific Responsibilities and Accountabilities

  • Process New Technology Introduction (NTI) requests end‑to‑end, ensuring smooth onboarding of new technologies.
  • Thoroughly review NTI request submissions, validate completeness, and identify missing or inaccurate information.
  • Engage proactively with requestors to clarify details, request additional data, and improve request quality.
  • Maintain and enhance existing tools built on ServiceNow and Power Platform.
  • Develop automation solutions to reduce manual intervention and improve process efficiency.
  • Perform ad‑hoc data analysis to generate insights that support decision‑making.
  • Ensure adherence to internal policies, standards, and governance requirements.
  • Handle assigned projects while managing day‑to‑day responsibilities effectively
  • Collaborate with technology design authorities to identify technologies within the bank’s scope.
  • Work closely with product teams and application owners to analyse requirements and define technology strategies.
  • Clearly articulate strategic technologies, shared product platforms, and rationalization opportunities.
  • Identify value‑creation opportunities by simplifying and optimizing the technology estate.
  • Support documentation of technology strategies and roadmaps with clear, consistent standards.
  • Present architectural decisions to senior management, outlining options, trade‑offs, and potential impacts.
  • Evaluate key architectural choices with responsible architects and provide recommendations to governance forums.
  • Coordinate with other Product & Technology Management workstreams, such as Portfolio Management.
  • Build and maintain strong stakeholder relationships across TDI, balancing support with accountability.
  • Perform well under pressure and consistently meet deadlines.
  • Resources should have 4 to 5 years of experience in specific roles, function or technology.

 

Skill Requirements

Junior role

 Position Specific Responsibilities and Accountabilities

  • Process New Technology Introduction (NTI) requests end‑to‑end, ensuring smooth onboarding of new technologies.
  • Thoroughly review NTI request submissions, validate completeness, and identify missing or inaccurate information.
  • Engage proactively with requestors to clarify details, request additional data, and improve request quality.
  • Maintain and enhance existing tools built on ServiceNow and Power Platform.
  • Develop automation solutions to reduce manual intervention and improve process efficiency.
  • Perform ad‑hoc data analysis to generate insights that support decision‑making.
  • Ensure adherence to internal policies, standards, and governance requirements.
  • Handle assigned projects while managing day‑to‑day responsibilities effectively
  • Collaborate with technology design authorities to identify technologies within the bank’s scope.
  • Work closely with product teams and application owners to analyse requirements and define technology strategies.
  • Clearly articulate strategic technologies, shared product platforms, and rationalization opportunities.
  • Identify value‑creation opportunities by simplifying and optimizing the technology estate.
  • Support documentation of technology strategies and roadmaps with clear, consistent standards.
  • Present architectural decisions to senior management, outlining options, trade‑offs, and potential impacts.
  • Evaluate key architectural choices with responsible architects and provide recommendations to governance forums.
  • Coordinate with other Product & Technology Management workstreams, such as Portfolio Management.
  • Build and maintain strong stakeholder relationships across TDI, balancing support with accountability.
  • Perform well under pressure and consistently meet deadlines.
  • Resources should have 4 to 5 years of experience in specific roles, function or technology.

 

Other Requirements

Junior role

 Position Specific Responsibilities and Accountabilities

  • Process New Technology Introduction (NTI) requests end‑to‑end, ensuring smooth onboarding of new technologies.
  • Thoroughly review NTI request submissions, validate completeness, and identify missing or inaccurate information.
  • Engage proactively with requestors to clarify details, request additional data, and improve request quality.
  • Maintain and enhance existing tools built on ServiceNow and Power Platform.
  • Develop automation solutions to reduce manual intervention and improve process efficiency.
  • Perform ad‑hoc data analysis to generate insights that support decision‑making.
  • Ensure adherence to internal policies, standards, and governance requirements.
  • Handle assigned projects while managing day‑to‑day responsibilities effectively
  • Collaborate with technology design authorities to identify technologies within the bank’s scope.
  • Work closely with product teams and application owners to analyse requirements and define technology strategies.
  • Clearly articulate strategic technologies, shared product platforms, and rationalization opportunities.
  • Identify value‑creation opportunities by simplifying and optimizing the technology estate.
  • Support documentation of technology strategies and roadmaps with clear, consistent standards.
  • Present architectural decisions to senior management, outlining options, trade‑offs, and potential impacts.
  • Evaluate key architectural choices with responsible architects and provide recommendations to governance forums.
  • Coordinate with other Product & Technology Management workstreams, such as Portfolio Management.
  • Build and maintain strong stakeholder relationships across TDI, balancing support with accountability.
  • Perform well under pressure and consistently meet deadlines.
  • Resources should have 4 to 5 years of experience in specific roles, function or technology.

 

Information at a Glance

Why HCLTech?

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 227,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending March 2026 totaled $14.7 billion.