Administrator (Support & Operations)
United Kingdom
Job Description
Administrator (Support & Operations)
Birmingham District (b), England

Job Summary

Leads the organisation's vulnerability response capability, ensuring vulnerabilities are rapidly identified, assessed, prioritised, remediated, and governed. The role is responsible for reducing cyber risk exposure by coordinating remediation efforts across infrastructure, cloud, application, and technology teams while ensuring compliance with internal policies, regulatory requirements, and remediation SLAs.
•    Manage the end-to-end vulnerability response lifecycle.
•    Prioritise vulnerabilities based on severity, exploitability, business criticality, and threat intelligence.
•    Lead and Manage vulnerability remediation activities across technology teams.
•    Ensure critical and high-risk vulnerabilities are remediated within agreed SLAs.
•    Drive accelerated response activities for actively exploited and zero-day vulnerabilities.
•    Produce management information and executive reporting

Key Responsibilities

NA

Skill Requirements

Seniority required: Senior (Years of exp: Min 9 years)

•    Significant experience in Vulnerability Management, Cyber Security Operations, or Cyber Defence.
•    Experience leading remediation programmes across large enterprise environments.
•    Strong understanding of vulnerability scoring methodologies such as CVSS.
•    Experience managing technology risk and remediation governance.
•    Exposure to regulatory environments such as: 
     NIST SP 800-40
     DORA
     FCA/PRA requirements
     ISO 27001
     NIST Cybersecurity Framework

Other Requirements

NA

Information at a Glance

Why HCLTech?

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 223,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending June 2026 totaled $14.8 billion.