Administrator - Commvault
India
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Job Description
Administrator - Commvault
Others, Tamil Nadu

Job Summary

Adhering to SLAs defined by the business/client Mentoring team members and training them for newer features/technologies Guiding team members in case of Technical/Operational Problems and Issues Handling Incidents related to backups Performing root cause analysis for backup severity one issues Planning and Implementing Change Requests Troubleshooting technical issues related to backups and handling escalations from the team members Ensuring that the processes are adhered to while working on any problem incident/change request Responsible for successful completion of Installation and configuration of backup software upgrades/patches etc. Responsible for building / maintaining a test environment along with the team Improves and maintains customer and employee satisfaction by the way of quality in the day to day tasks Planning/Testing new technologies and design changes as and when applicable Planning the overall Backup/Restoration Strategy for 24x7 operation support Understanding of Multi-Geo support environment and ensuring that the team is in-line to the industry Responsible for building and maintaining test environment Responsible for strategizing a backup plan and test plan for failure scenario Testing/Auditing/Processes as required from time to time Identify Skill Gaps and plan for training and knowledge updating Prepare and onboarding plan for all new members coming to the team for training and KT

General Description \\\\r\\\\n \\\\r\\\\nResponsibilities :- \\\\r\\\\nAdhering to SLAs defined by the business/client \\\\r\\\\nMentoring team members and training them for newer features/technologies \\\\r\\\\nGuiding team members in case of Technical/Operational Problems and Issues \\\\r\\\\nHandling Incidents related to backups \\\\r\\\\nPerforming root cause analysis for backup severity one issues \\\\r\\\\nPlanning and Implementing Change Requests \\\\r\\\\nTroubleshooting technical issues related to backups and handling escalations from the team members \\\\r\\\\nEnsuring that the processes are adhered to while working on any problem incident/change request \\\\r\\\\nResponsible for successful completion of Installation and configuration of backup software upgrades/patches etc. \\\\r\\\\nResponsible for building / maintaining a test environment along with the team \\\\r\\\\nImproves and maintains customer and employee satisfaction by the way of quality in the day to day tasks \\\\r\\\\nPlanning/Testing new technologies and design changes as and when applicable \\\\r\\\\nPlanning the overall Backup/Restoration Strategy for 24x7 operation support \\\\r\\\\nUnderstanding of Multi-Geo support environment and ensuring that the team is in-line to the industry \\\\r\\\\nResponsible for building and maintaining test environment \\\\r\\\\nResponsible for strategizing a backup plan and test plan for failure scenario \\\\r\\\\nTesting/Auditing/Processes as required from time to time \\\\r\\\\nIdentify Skill Gaps and plan for training and knowledge updating \\\\r\\\\nPrepare and onboarding plan for all new members coming to the team for training and KT \\\\r\\\\n \\\\r\\\\nTechnical Requirements \\\\r\\\\nShould be leading the overall backup environment and needs COMMVAULT , ITSM and Agile\\\\r\\\\nImplementation and designing of Commvault solution for end-end backup solution for client\\\\r\\\\nMigration of all the database backups from different circles/location for the client\\\\r\\\\nImplementation of all SAN based backups on Leading Tape Library\\\\r\\\\nPerformance tuning and optimization for Commvault and storage\\\\r\\\\nWorking closely with Storage team for storage related issues\\\\r\\\\nTechnical Consultation\\\\r\\\\nPlanning Backup Policies and Storage Units, Pools\\\\r\\\\nMigration from one Backup tool to another tool\\\\r\\\\nTape Library Configuration and Administration\\\\r\\\\nOnline Backups for Databases, Mail Servers etc\\\\r\\\\nBackup Tool Configurations\\\\r\\\\nPerformance

Key Responsibilities

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Skill Requirements

Should be leading the overall backup environment and needs COMMVAULT , ITSM and Agile Implementation and designing of Commvault solution for end-end backup solution for client Migration of all the database backups from different circles/location for the client Implementation of all SAN based backups on Leading Tape Library Performance tuning and optimization for Commvault and storage Working closely with Storage team for storage related issues Technical Consultation Planning Backup Policies and Storage Units, Pools Migration from one Backup tool to another tool Tape Library Configuration and Administration Online Backups for Databases, Mail Servers etc Backup Tool Configurations Performance Management for Backup/Restore Optimising Media Consumption Patching on Backup/Restore Tool Scripting / Automation of Major/ Complex Tasks Recovery of Backup/Restore Servers from failure Integrating with other tools: Enterprise Management Systems Planning and Implementing Security for Backup & Restore Tools Design Reports on backup usage and performance Documentation describing hardware setups & diagrams Documentation of Operational procedures and processes Should be able to mentor L1 and L2 Backup Admins Installation, configuration, administration and complete maintenance of Commvault Migration of Commvault Commserve/Commcell Servers from one platform to another Designing and implementing and new solutions in SSO for better optimization and usage of resources for backup. Installation of different tape libraries of different vendors with different media servers working knowledge of NetApp Filer. NetApp VTL, cloning and export of VTL tapes, PureDisk 6.6 Responsible for reviewing the complete backup Infra. Plan & advise on new H/W Infra for backup to higher mngmnt.for New Backup Infra. Providing Technical Consultation on NBU features like NDMP and FT client backups, SAN Media Server Backups, along with proper assessment technical documentation. Looking into capacity planning and management. Working on escalated issues by Backup Ops. SAN and NAS implementation of Netbackup e.g., NetApp, EMC-Clarion/Celera, SAN related troubleshooting IP Network, WAN and LAN free (SAN) based data backup design and configuration (familiarity) Should be familiar with ITIL processes

Other Requirements

Excellent communication and conversation skills (Verbal and Written) Good documentation skills Good working knowledge of MS OFFICE (Including MS Project and Visio) Should have a great customer handling skills Able to handle unforeseen situations High level of acceptance Can drive HCL’s value and its methodology
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Information at a Glance

Why HCLTech?

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 226,300 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending December 2025 totaled $14.5 billion.
23 Benefits At HCLTech, we believe in empowering our employees with comprehensive benefits that support their professional growth and enhance their well-being. When you sign up for a career with us, you gain access to: https://rmkcdn.successfactors.com/147eb21f/a701dca9-f32d-4fc9-9447-6.svg Industry-benchmarked compensation https://rmkcdn.successfactors.com/147eb21f/b0c54381-ddcc-4a33-9b35-9.svg Best-in-class healthcare benefits https://rmkcdn.successfactors.com/147eb21f/b73027be-7aae-4d36-a090-4.svg Personal time off https://rmkcdn.successfactors.com/147eb21f/d5b4fdfd-2e99-4e26-9878-9.svg Maternity and paternity benefits https://rmkcdn.successfactors.com/147eb21f/3d42b0fc-4652-435a-9ece-c.svg Access to skills / higher education programs/resources https://rmkcdn.successfactors.com/147eb21f/aeddeaf2-9e25-4584-ad11-d.svg Discounts on products and services via Benefit Box https://rmkcdn.successfactors.com/147eb21f/a9609a3b-2700-4b3c-9d90-a.svg Participate in CSR programs and live life with a purpose https://rmkcdn.successfactors.com/147eb21f/c6e33851-710f-4634-bd69-f.svg Opportunities to grow and advance your career Note: The benefits listed above vary depending on the nature of your employment and the country where you work. Some benefits may be available in some countries but not in all.