Administrator - Desk Side Services, AMT Asset Management Software
Germany
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Job Description
Administrator - Desk Side Services, AMT Asset Management Software
Frankfurt Am Main, Stadt, Hesse

Job Summary

We are looking for Senior IT supporter who will be delivering onsite IT support & services to all users of our client in Plainsboro, New Jersey. The client’s location is in Plainsboro, New Jersey The Junior IT supporter is a team player with good communication skills and with a focus on end user experience, willing to learn and share knowledge.\r\nThe support is delivered both as walk-in support and on-site support upon demand, and supporters work with all assigned tasks respectively. The support is highly based on collaboration and participating in coordination and stand-ups is an obligatory part of ensuring high quality towards end-users. We work in a global environment, where tickets are handling in a global setup and there is close collaboration with ServiceDesk and other on-site support-teams across the globe. \r\nPrincipal Responsibilities\r\n- Perform the On-Site IT services and support (walk-in and on-site support) \r\n- Support the local IT infrastructure\r\n- Collaborate and engage with different business teams on IT related matters\r\n- Provide user training and on-boarding\r\n- Support meeting rooms and AV equipment\r\n- Support end-user equipment as per client’s standards\r\n

Key Responsibilities

We are looking for Senior IT supporter who will be delivering onsite IT support & services to all users of our client in Plainsboro, New Jersey. The client’s location is in Plainsboro, New Jersey The Junior IT supporter is a team player with good communication skills and with a focus on end user experience, willing to learn and share knowledge.\r\nThe support is delivered both as walk-in support and on-site support upon demand, and supporters work with all assigned tasks respectively. The support is highly based on collaboration and participating in coordination and stand-ups is an obligatory part of ensuring high quality towards end-users. We work in a global environment, where tickets are handling in a global setup and there is close collaboration with ServiceDesk and other on-site support-teams across the globe. \r\nPrincipal Responsibilities\r\n- Perform the On-Site IT services and support (walk-in and on-site support) \r\n- Support the local IT infrastructure\r\n- Collaborate and engage with different business teams on IT related matters\r\n- Provide user training and on-boarding\r\n- Support meeting rooms and AV equipment\r\n- Support end-user equipment as per client’s standards\r\n

Skill Requirements

Technical t/s good customer communication, knowledge on basic network troubleshooting, meeting room support

Other Requirements

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Job Description : We are looking for Senior IT supporter who will be delivering onsite IT support & services to all users of our client in Plainsboro, New Jersey. The client’s location is in Plainsboro, New Jersey The Junior IT supporter is a team player with good communication skills and with a focus on end user experience, willing to learn and share knowledge.\\\\r\\\\nThe support is delivered both as walk-in support and on-site support upon demand, and supporters work with all assigned tasks respectively. The support is highly based on collaboration and participating in coordination and stand-ups is an obligatory part of ensuring high quality towards end-users. We work in a global environment, where tickets are handling in a global setup and there is close collaboration with ServiceDesk and other on-site support-teams across the globe. \\\\r\\\\nPrincipal Responsibilities\\\\r\\\\n- Perform the On-Site IT services and support (walk-in and on-site support) \\\\r\\\\n- Support the local IT infrastructure\\\\r\\\\n- Collaborate and engage with different business teams on IT related matters\\\\r\\\\n- Provide user training and on-boarding\\\\r\\\\n- Support meeting rooms and AV equipment\\\\r\\\\n- Support end-user equipment as per client’s standards\\\\r\\\\n
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Information at a Glance

Why HCLTech?

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 226,300 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending December 2025 totaled $14.5 billion.
23 Benefits At HCLTech, we believe in empowering our employees with comprehensive benefits that support their professional growth and enhance their well-being. When you sign up for a career with us, you gain access to: https://rmkcdn.successfactors.com/147eb21f/a701dca9-f32d-4fc9-9447-6.svg Industry-benchmarked compensation https://rmkcdn.successfactors.com/147eb21f/b0c54381-ddcc-4a33-9b35-9.svg Best-in-class healthcare benefits https://rmkcdn.successfactors.com/147eb21f/b73027be-7aae-4d36-a090-4.svg Personal time off https://rmkcdn.successfactors.com/147eb21f/d5b4fdfd-2e99-4e26-9878-9.svg Maternity and paternity benefits https://rmkcdn.successfactors.com/147eb21f/3d42b0fc-4652-435a-9ece-c.svg Access to skills / higher education programs/resources https://rmkcdn.successfactors.com/147eb21f/aeddeaf2-9e25-4584-ad11-d.svg Discounts on products and services via Benefit Box https://rmkcdn.successfactors.com/147eb21f/a9609a3b-2700-4b3c-9d90-a.svg Participate in CSR programs and live life with a purpose https://rmkcdn.successfactors.com/147eb21f/c6e33851-710f-4634-bd69-f.svg Opportunities to grow and advance your career Note: The benefits listed above vary depending on the nature of your employment and the country where you work. Some benefits may be available in some countries but not in all.