Administrator - Desk Side Services, AMT Asset Management Software
India
Job Description
Administrator - Desk Side Services, AMT Asset Management Software
Noida, Uttar Pradesh

Job Summary

Key Responsibilities • Manage end-to-end hardware asset lifecycle processes including procurement, deployment, tracking, maintenance, and disposal using ServiceNow HAM. • Administer and maintain accurate asset inventory records, ensuring data integrity and compliance. • Process purchase requisitions, purchase orders, goods receipts, and invoice reconciliation through SAP Ariba Buying & Invoicing. • Collaborate with vendors, procurement teams, finance teams, and stakeholders to ensure timely acquisition and delivery of IT assets. • Monitor asset utilization, stock levels, and inventory accuracy across locations. • Conduct periodic asset audits and reconciliation activities to ensure compliance with organizational standards. • Support contract management, vendor onboarding, and procurement documentation. • Analyze asset-related data and generate reports, dashboards, and insights for management review. • Investigate and resolve procurement and asset management issues while maintaining service quality. • Ensure adherence to asset governance, procurement policies, and software/hardware compliance requirements. • Support continuous process improvement initiatives to enhance operational efficiency.

Key Responsibilities

Required Skills & Qualifications • Experience with ServiceNow Hardware Asset Management (HAM). • Working knowledge of SAP Ariba Buying & Invoicing. • Understanding of procurement processes, purchase orders, invoice management, and vendor coordination. • Knowledge of IT Asset Management (ITAM) principles and asset lifecycle management. • Experience in inventory management, asset tracking, and audit support. • Strong analytical, problem-solving, and reporting skills. • Excellent communication and stakeholder management abilities. • Proficiency in Microsoft Excel and reporting tools. Preferred Qualifications • Experience in IT procurement and enterprise asset management environments. • Familiarity with ITIL processes and ServiceNow platform functionalities. • Exposure to supplier management and contract administration. • Relevant certifications in ServiceNow, SAP Ariba, IT Asset Management, or Procurement are advantageous. Key Competencies • Asset Lifecycle Management • Procurement Operations • SAP Ariba Buying & Invoicing • ServiceNow HAM • Vendor Management • Inventory Control • Invoice Reconciliation • Process Improvement • Compliance & Audit Management • Stakeholder Collaboration

Skill Requirements

Required Skills & Qualifications • Experience with ServiceNow Hardware Asset Management (HAM). • Working knowledge of SAP Ariba Buying & Invoicing. • Understanding of procurement processes, purchase orders, invoice management, and vendor coordination. • Knowledge of IT Asset Management (ITAM) principles and asset lifecycle management. • Experience in inventory management, asset tracking, and audit support. • Strong analytical, problem-solving, and reporting skills. • Excellent communication and stakeholder management abilities. • Proficiency in Microsoft Excel and reporting tools. Preferred Qualifications • Experience in IT procurement and enterprise asset management environments. • Familiarity with ITIL processes and ServiceNow platform functionalities. • Exposure to supplier management and contract administration. • Relevant certifications in ServiceNow, SAP Ariba, IT Asset Management, or Procurement are advantageous. Key Competencies • Asset Lifecycle Management • Procurement Operations • SAP Ariba Buying & Invoicing • ServiceNow HAM • Vendor Management • Inventory Control • Invoice Reconciliation • Process Improvement • Compliance & Audit Management • Stakeholder Collaboration

Other Requirements

Key Responsibilities • Manage end-to-end hardware asset lifecycle processes including procurement, deployment, tracking, maintenance, and disposal using ServiceNow HAM. • Administer and maintain accurate asset inventory records, ensuring data integrity and compliance. • Process purchase requisitions, purchase orders, goods receipts, and invoice reconciliation through SAP Ariba Buying & Invoicing. • Collaborate with vendors, procurement teams, finance teams, and stakeholders to ensure timely acquisition and delivery of IT assets. • Monitor asset utilization, stock levels, and inventory accuracy across locations. • Conduct periodic asset audits and reconciliation activities to ensure compliance with organizational standards. • Support contract management, vendor onboarding, and procurement documentation. • Analyze asset-related data and generate reports, dashboards, and insights for management review. • Investigate and resolve procurement and asset management issues while maintaining service quality. • Ensure adherence to asset governance, procurement policies, and software/hardware compliance requirements. • Support continuous process improvement initiatives to enhance operational efficiency. Required Skills & Qualifications • Experience with ServiceNow Hardware Asset Management (HAM). • Working knowledge of SAP Ariba Buying & Invoicing. • Understanding of procurement processes, purchase orders, invoice management, and vendor coordination. • Knowledge of IT Asset Management (ITAM) principles and asset lifecycle management. • Experience in inventory management, asset tracking, and audit support. • Strong analytical, problem-solving, and reporting skills. • Excellent communication and stakeholder management abilities. • Proficiency in Microsoft Excel and reporting tools. Preferred Qualifications • Experience in IT procurement and enterprise asset management environments. • Familiarity with ITIL processes and ServiceNow platform functionalities. • Exposure to supplier management and contract administration. • Relevant certifications in ServiceNow, SAP Ariba, IT Asset Management, or Procurement are advantageous. Key Competencies • Asset Lifecycle Management • Procurement Operations • SAP Ariba Buying & Invoicing • ServiceNow HAM • Vendor Management • Inventory Control • Invoice Reconciliation • Process Improvement • Compliance & Audit Management • Stakeholder Collaboration

Information at a Glance

Why HCLTech?

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 223,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending June 2026 totaled $14.8 billion.