Administrator - Desk Side Services, AMT Asset Management Software
India
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Job Description
Administrator - Desk Side Services, AMT Asset Management Software
Lucknow, Uttar Pradesh

Job Summary

Key Project Manager Responsibilities 1. Project Planning Define project scope, objectives, milestones, and deliverables. Develop project plans, schedules, and timelines. Establish KPIs and success criteria. 2. Stakeholder Management Communicate with clients, sponsors, leadership teams, and project stakeholders. Conduct project reviews and steering committee meetings. Provide regular status updates and progress reports. 3. Project Execution & Delivery Coordinate project activities across teams. Ensure projects are delivered on time and with required quality. Track milestones and manage dependencies. 4. Budget & Resource Management Estimate and manage project costs. Allocate and optimize resources. Monitor financial performance and project health. 5. Risk & Issue Management Identify project risks and develop mitigation plans. Maintain risk and issue registers. Escalate critical issues when necessary. 6. Team Leadership Lead cross-functional teams. Assign tasks and responsibilities. Resolve conflicts and remove blockers. Motivate team members to achieve project goals. 7. Governance & Compliance Ensure adherence to organizational standards and processes. Maintain project documentation. Drive project governance reviews and audits. 8. Change Management Assess and manage scope changes. Control project change requests. Drive organizational adoption of new processes or technologies. 9. Reporting & Performance Tracking Monitor project KPIs. Prepare executive dashboards and reports. Track progress against scope, schedule, and budget. 10. Project Closure Obtain stakeholder sign-off. Conduct lessons learned sessions. Ensure knowledge transfer and project documentation completion. Essential Skills for a Project Manager Leadership Communication Stakeholder Management Risk Management Budget Management Problem Solving Negotiation Agile/Scrum Methodologies Planning & Scheduling (MS Project, Jira, Azure DevOps, ServiceNow, etc.) Sample PM Role Summary (Resume/JD Ready) Lead end-to-end project delivery by planning, coordinating, monitoring, and controlling project activities. Manage scope, schedule, budget, resources, risks, and stakeholder communications to ensure successful project execution and achievement of business objectives while maintaining quality and governance standards. For your background in Service Desk Governance and Operations, I can also provide Project Manager responsibilities specifically for IT Infrastructure / Service Desk / Digital Workplace projects. Provide your feedback on BizChat Sources You said: oss hardware engineer roles and responsibilitoes Copilot said: If by OSS Hardware Engineer you mean an engineer supporting hardware infrastructure in an Operations Support Services (OSS) environment, the role typically combines hardware troubleshooting, system validation, platform support, and operational reliability. OSS Hardware Engineer – Roles & Responsibilities 1. Hardware Installation & Configuration Install, configure, and deploy servers, storage devices, network equipment, and hardware components. Perform hardware upgrades and replacements. Ensure hardware assets comply with organizational standards. 2. Hardware Monitoring & Support Monitor hardware health, performance, and availability. Identify and resolve hardware faults affecting business services. Provide production and live-site support for critical systems. 3. Troubleshooting & Root Cause Analysis Diagnose server boot, power, thermal, storage, memory, CPU, and I/O issues. Investigate hardware, firmware, BIOS, and platform-level failures. Conduct root cause analysis and implement corrective actions. 4. System Validation & Testing Validate hardware and software integration. Execute functional, performance, power, stability, and compatibility testing. Verify hardware readiness before production deployment. 5. Incident & Problem Management Respond to hardware incidents and service outages. Coordinate with operations, infrastructure, and engineering teams. Maintain i

Key Responsibilities

Key Project Manager Responsibilities 1. Project Planning Define project scope, objectives, milestones, and deliverables. Develop project plans, schedules, and timelines. Establish KPIs and success criteria. 2. Stakeholder Management Communicate with clients, sponsors, leadership teams, and project stakeholders. Conduct project reviews and steering committee meetings. Provide regular status updates and progress reports. 3. Project Execution & Delivery Coordinate project activities across teams. Ensure projects are delivered on time and with required quality. Track milestones and manage dependencies. 4. Budget & Resource Management Estimate and manage project costs. Allocate and optimize resources. Monitor financial performance and project health. 5. Risk & Issue Management Identify project risks and develop mitigation plans. Maintain risk and issue registers. Escalate critical issues when necessary. 6. Team Leadership Lead cross-functional teams. Assign tasks and responsibilities. Resolve conflicts and remove blockers. Motivate team members to achieve project goals. 7. Governance & Compliance Ensure adherence to organizational standards and processes. Maintain project documentation. Drive project governance reviews and audits. 8. Change Management Assess and manage scope changes. Control project change requests. Drive organizational adoption of new processes or technologies. 9. Reporting & Performance Tracking Monitor project KPIs. Prepare executive dashboards and reports. Track progress against scope, schedule, and budget. 10. Project Closure Obtain stakeholder sign-off. Conduct lessons learned sessions. Ensure knowledge transfer and project documentation completion. Essential Skills for a Project Manager Leadership Communication Stakeholder Management Risk Management Budget Management Problem Solving Negotiation Agile/Scrum Methodologies Planning & Scheduling (MS Project, Jira, Azure DevOps, ServiceNow, etc.) Sample PM Role Summary (Resume/JD Ready) Lead end-to-end project delivery by planning, coordinating, monitoring, and controlling project activities. Manage scope, schedule, budget, resources, risks, and stakeholder communications to ensure successful project execution and achievement of business objectives while maintaining quality and governance standards. For your background in Service Desk Governance and Operations, I can also provide Project Manager responsibilities specifically for IT Infrastructure / Service Desk / Digital Workplace projects. Provide your feedback on BizChat Sources You said: oss hardware engineer roles and responsibilitoes Copilot said: If by OSS Hardware Engineer you mean an engineer supporting hardware infrastructure in an Operations Support Services (OSS) environment, the role typically combines hardware troubleshooting, system validation, platform support, and operational reliability. OSS Hardware Engineer – Roles & Responsibilities 1. Hardware Installation & Configuration Install, configure, and deploy servers, storage devices, network equipment, and hardware components. Perform hardware upgrades and replacements. Ensure hardware assets comply with organizational standards. 2. Hardware Monitoring & Support Monitor hardware health, performance, and availability. Identify and resolve hardware faults affecting business services. Provide production and live-site support for critical systems. 3. Troubleshooting & Root Cause Analysis Diagnose server boot, power, thermal, storage, memory, CPU, and I/O issues. Investigate hardware, firmware, BIOS, and platform-level failures. Conduct root cause analysis and implement corrective actions. 4. System Validation & Testing Validate hardware and software integration. Execute functional, performance, power, stability, and compatibility testing. Verify hardware readiness before production deployment. 5. Incident & Problem Management Respond to hardware incidents and service outages. Coordinate with operations, infrastructure, and engineering teams. Maintain i

Skill Requirements

Key Project Manager Responsibilities 1. Project Planning Define project scope, objectives, milestones, and deliverables. Develop project plans, schedules, and timelines. Establish KPIs and success criteria. 2. Stakeholder Management Communicate with clients, sponsors, leadership teams, and project stakeholders. Conduct project reviews and steering committee meetings. Provide regular status updates and progress reports. 3. Project Execution & Delivery Coordinate project activities across teams. Ensure projects are delivered on time and with required quality. Track milestones and manage dependencies. 4. Budget & Resource Management Estimate and manage project costs. Allocate and optimize resources. Monitor financial performance and project health. 5. Risk & Issue Management Identify project risks and develop mitigation plans. Maintain risk and issue registers. Escalate critical issues when necessary. 6. Team Leadership Lead cross-functional teams. Assign tasks and responsibilities. Resolve conflicts and remove blockers. Motivate team members to achieve project goals. 7. Governance & Compliance Ensure adherence to organizational standards and processes. Maintain project documentation. Drive project governance reviews and audits. 8. Change Management Assess and manage scope changes. Control project change requests. Drive organizational adoption of new processes or technologies. 9. Reporting & Performance Tracking Monitor project KPIs. Prepare executive dashboards and reports. Track progress against scope, schedule, and budget. 10. Project Closure Obtain stakeholder sign-off. Conduct lessons learned sessions. Ensure knowledge transfer and project documentation completion. Essential Skills for a Project Manager Leadership Communication Stakeholder Management Risk Management Budget Management Problem Solving Negotiation Agile/Scrum Methodologies Planning & Scheduling (MS Project, Jira, Azure DevOps, ServiceNow, etc.) Sample PM Role Summary (Resume/JD Ready) Lead end-to-end project delivery by planning, coordinating, monitoring, and controlling project activities. Manage scope, schedule, budget, resources, risks, and stakeholder communications to ensure successful project execution and achievement of business objectives while maintaining quality and governance standards. For your background in Service Desk Governance and Operations, I can also provide Project Manager responsibilities specifically for IT Infrastructure / Service Desk / Digital Workplace projects. Provide your feedback on BizChat Sources You said: oss hardware engineer roles and responsibilitoes Copilot said: If by OSS Hardware Engineer you mean an engineer supporting hardware infrastructure in an Operations Support Services (OSS) environment, the role typically combines hardware troubleshooting, system validation, platform support, and operational reliability. OSS Hardware Engineer – Roles & Responsibilities 1. Hardware Installation & Configuration Install, configure, and deploy servers, storage devices, network equipment, and hardware components. Perform hardware upgrades and replacements. Ensure hardware assets comply with organizational standards. 2. Hardware Monitoring & Support Monitor hardware health, performance, and availability. Identify and resolve hardware faults affecting business services. Provide production and live-site support for critical systems. 3. Troubleshooting & Root Cause Analysis Diagnose server boot, power, thermal, storage, memory, CPU, and I/O issues. Investigate hardware, firmware, BIOS, and platform-level failures. Conduct root cause analysis and implement corrective actions. 4. System Validation & Testing Validate hardware and software integration. Execute functional, performance, power, stability, and compatibility testing. Verify hardware readiness before production deployment. 5. Incident & Problem Management Respond to hardware incidents and service outages. Coordinate with operations, infrastructure, and engineering teams. Maintain i

Other Requirements

Key Project Manager Responsibilities 1. Project Planning Define project scope, objectives, milestones, and deliverables. Develop project plans, schedules, and timelines. Establish KPIs and success criteria. 2. Stakeholder Management Communicate with clients, sponsors, leadership teams, and project stakeholders. Conduct project reviews and steering committee meetings. Provide regular status updates and progress reports. 3. Project Execution & Delivery Coordinate project activities across teams. Ensure projects are delivered on time and with required quality. Track milestones and manage dependencies. 4. Budget & Resource Management Estimate and manage project costs. Allocate and optimize resources. Monitor financial performance and project health. 5. Risk & Issue Management Identify project risks and develop mitigation plans. Maintain risk and issue registers. Escalate critical issues when necessary. 6. Team Leadership Lead cross-functional teams. Assign tasks and responsibilities. Resolve conflicts and remove blockers. Motivate team members to achieve project goals. 7. Governance & Compliance Ensure adherence to organizational standards and processes. Maintain project documentation. Drive project governance reviews and audits. 8. Change Management Assess and manage scope changes. Control project change requests. Drive organizational adoption of new processes or technologies. 9. Reporting & Performance Tracking Monitor project KPIs. Prepare executive dashboards and reports. Track progress against scope, schedule, and budget. 10. Project Closure Obtain stakeholder sign-off. Conduct lessons learned sessions. Ensure knowledge transfer and project documentation completion. Essential Skills for a Project Manager Leadership Communication Stakeholder Management Risk Management Budget Management Problem Solving Negotiation Agile/Scrum Methodologies Planning & Scheduling (MS Project, Jira, Azure DevOps, ServiceNow, etc.) Sample PM Role Summary (Resume/JD Ready) Lead end-to-end project delivery by planning, coordinating, monitoring, and controlling project activities. Manage scope, schedule, budget, resources, risks, and stakeholder communications to ensure successful project execution and achievement of business objectives while maintaining quality and governance standards. For your background in Service Desk Governance and Operations, I can also provide Project Manager responsibilities specifically for IT Infrastructure / Service Desk / Digital Workplace projects. Provide your feedback on BizChat Sources You said: oss hardware engineer roles and responsibilitoes Copilot said: If by OSS Hardware Engineer you mean an engineer supporting hardware infrastructure in an Operations Support Services (OSS) environment, the role typically combines hardware troubleshooting, system validation, platform support, and operational reliability. OSS Hardware Engineer – Roles & Responsibilities 1. Hardware Installation & Configuration Install, configure, and deploy servers, storage devices, network equipment, and hardware components. Perform hardware upgrades and replacements. Ensure hardware assets comply with organizational standards. 2. Hardware Monitoring & Support Monitor hardware health, performance, and availability. Identify and resolve hardware faults affecting business services. Provide production and live-site support for critical systems. 3. Troubleshooting & Root Cause Analysis Diagnose server boot, power, thermal, storage, memory, CPU, and I/O issues. Investigate hardware, firmware, BIOS, and platform-level failures. Conduct root cause analysis and implement corrective actions. 4. System Validation & Testing Validate hardware and software integration. Execute functional, performance, power, stability, and compatibility testing. Verify hardware readiness before production deployment. 5. Incident & Problem Management Respond to hardware incidents and service outages. Coordinate with operations, infrastructure, and engineering teams. Maintain i
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Information at a Glance

Why HCLTech?

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 230,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending September 2026 totaled $14.8 billion.