Administrator - English, Arabic, Microsoft Windows
India
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Job Description
Administrator - English, Arabic, Microsoft Windows
Others, Tamil Nadu

Job Summary

provides advanced technical support by handling escalated complex issues from Level 1 teams. This role requires in-depth troubleshooting of software, hardware, and networks, meeting strict Service Level Agreements (SLAs), and collaborating with expert engineering groups for permanent fixes.

Key Responsibilities

Tier 2 Genesys IT Service Desk support.

Skill Requirements

Tier 2 Genesys IT Service Desk support.

Other Requirements
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Information at a Glance

Why HCLTech?

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 223,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending June 2026 totaled $14.8 billion.