Administrator - Miscrosoft Windows,Microsoft Servers RDS,Touch Services
India
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Job Description
Administrator - Miscrosoft Windows,Microsoft Servers RDS,Touch Services
Lucknow, Uttar Pradesh

Job Summary


Job Summary : The Intune & Remote Desktop Support Engineer is responsible for managing, supporting, and troubleshooting endpoint devices and remote access solutions across the enterprise environment. This role focuses on Microsoft Intune device management, application deployment, security compliance, remote desktop support, user onboarding/offboarding, and providing technical assistance to end users. The engineer ensures endpoint security, system availability, and a seamless user experience while adhering to organizational policies and service level agreements (SLAs).

Key Responsibilities

Job Responsibilities : Provide Level 1/Level 2 remote technical support to end users. Troubleshoot Windows devices, software, and connectivity issues. Support Remote Desktop Services (RDS), VPN, and remote access solutions. Resolve incidents related to laptops, desktops, and peripherals. Assist users with Microsoft 365 applications, including Outlook, Teams, and OneDrive. Perform remote troubleshooting and escalate complex issues when required.

Skill Requirements

Skill Requirement : Primary - Remote Desktop Support , Secondary - Intune

Other Requirements


Other Requirement : Primary - Remote Desktop Support , Secondary - Intune
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Information at a Glance

Why HCLTech?

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 230,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending September 2026 totaled $14.8 billion.