Administrator - NESSUS, Compliance Remediation
Mexico
Job Description
Administrator - NESSUS, Compliance Remediation
Guadalajara, Jalisco

Job Summary

Position: Vulnerability Team Coordinator Primary Location: Nearshore The Vulnerability Coordinator is primarily responsible for investigating vulnerabilities identified by IT Security as risk to company each month. The investigation process will identify what options are available from the software vendors to address vulnerabilities. Based on these options the vulnerability team will provide choices to the impacted users with steps to proceed. Options can include upgrading to latest version of the software, removing the app, or choosing another product if the software has gone end of life. Metrics are important part of this process to track vulnerabilities and the remediation process. Key Responsibilities to include but are not limited to: • Assist the Business Analyst in investigating vulnerabilities • Ability to work under pressure and adhere to deadlines • Ability to analyze and evaluate data • Identifies vulnerabilities by CVE score i.e. (1-10 where 9 and greater are Critical) • Research internet/software vendor websites for application details • Determine next steps based on research performed i.e. (Remediation by patch/software removal/software upgrade, identifies non active devices to be removed from the network, etc.) • Recommend alternatives if/when programs are required to be removed/uninstalled • Hosts daily touchpoint call with the Vulnerability SWAT Team members • Drafts end-user communications • Engages leadership for communication approval • Engages leadership for change approval • Engages leadership for guidance • Ensures Kanban tickets are updated daily • Works to obtain access and perform KT on tracking vulnerability status and updates (working with Tiffany) • Provides daily leadership update using the provided standard template Job Requirements: • Bachelor’s degree or equivalent experience (i.e. 7+ years’ experience in an IT technical role) • 5+ years’ direct experience in business analyst or project manager role • 7+ years’ experience in working corporate environment with minimum 10,000 employees.

Key Responsibilities

Position: Vulnerability Team Coordinator Primary Location: Nearshore The Vulnerability Coordinator is primarily responsible for investigating vulnerabilities identified by IT Security as risk to company each month. The investigation process will identify what options are available from the software vendors to address vulnerabilities. Based on these options the vulnerability team will provide choices to the impacted users with steps to proceed. Options can include upgrading to latest version of the software, removing the app, or choosing another product if the software has gone end of life. Metrics are important part of this process to track vulnerabilities and the remediation process. Key Responsibilities to include but are not limited to: • Assist the Business Analyst in investigating vulnerabilities • Ability to work under pressure and adhere to deadlines • Ability to analyze and evaluate data • Identifies vulnerabilities by CVE score i.e. (1-10 where 9 and greater are Critical) • Research internet/software vendor websites for application details • Determine next steps based on research performed i.e. (Remediation by patch/software removal/software upgrade, identifies non active devices to be removed from the network, etc.) • Recommend alternatives if/when programs are required to be removed/uninstalled • Hosts daily touchpoint call with the Vulnerability SWAT Team members • Drafts end-user communications • Engages leadership for communication approval • Engages leadership for change approval • Engages leadership for guidance • Ensures Kanban tickets are updated daily • Works to obtain access and perform KT on tracking vulnerability status and updates (working with Tiffany) • Provides daily leadership update using the provided standard template Job Requirements: • Bachelor’s degree or equivalent experience (i.e. 7+ years’ experience in an IT technical role) • 5+ years’ direct experience in business analyst or project manager role • 7+ years’ experience in working corporate environment with minimum 10,000 employees.

Skill Requirements

Position: Vulnerability Team Coordinator Primary Location: Nearshore The Vulnerability Coordinator is primarily responsible for investigating vulnerabilities identified by IT Security as risk to company each month. The investigation process will identify what options are available from the software vendors to address vulnerabilities. Based on these options the vulnerability team will provide choices to the impacted users with steps to proceed. Options can include upgrading to latest version of the software, removing the app, or choosing another product if the software has gone end of life. Metrics are important part of this process to track vulnerabilities and the remediation process. Key Responsibilities to include but are not limited to: • Assist the Business Analyst in investigating vulnerabilities • Ability to work under pressure and adhere to deadlines • Ability to analyze and evaluate data • Identifies vulnerabilities by CVE score i.e. (1-10 where 9 and greater are Critical) • Research internet/software vendor websites for application details • Determine next steps based on research performed i.e. (Remediation by patch/software removal/software upgrade, identifies non active devices to be removed from the network, etc.) • Recommend alternatives if/when programs are required to be removed/uninstalled • Hosts daily touchpoint call with the Vulnerability SWAT Team members • Drafts end-user communications • Engages leadership for communication approval • Engages leadership for change approval • Engages leadership for guidance • Ensures Kanban tickets are updated daily • Works to obtain access and perform KT on tracking vulnerability status and updates (working with Tiffany) • Provides daily leadership update using the provided standard template Job Requirements: • Bachelor’s degree or equivalent experience (i.e. 7+ years’ experience in an IT technical role) • 5+ years’ direct experience in business analyst or project manager role • 7+ years’ experience in working corporate environment with minimum 10,000 employees.

Other Requirements

Position: Vulnerability Team Coordinator Primary Location: Nearshore The Vulnerability Coordinator is primarily responsible for investigating vulnerabilities identified by IT Security as risk to company each month. The investigation process will identify what options are available from the software vendors to address vulnerabilities. Based on these options the vulnerability team will provide choices to the impacted users with steps to proceed. Options can include upgrading to latest version of the software, removing the app, or choosing another product if the software has gone end of life. Metrics are important part of this process to track vulnerabilities and the remediation process. Key Responsibilities to include but are not limited to: • Assist the Business Analyst in investigating vulnerabilities • Ability to work under pressure and adhere to deadlines • Ability to analyze and evaluate data • Identifies vulnerabilities by CVE score i.e. (1-10 where 9 and greater are Critical) • Research internet/software vendor websites for application details • Determine next steps based on research performed i.e. (Remediation by patch/software removal/software upgrade, identifies non active devices to be removed from the network, etc.) • Recommend alternatives if/when programs are required to be removed/uninstalled • Hosts daily touchpoint call with the Vulnerability SWAT Team members • Drafts end-user communications • Engages leadership for communication approval • Engages leadership for change approval • Engages leadership for guidance • Ensures Kanban tickets are updated daily • Works to obtain access and perform KT on tracking vulnerability status and updates (working with Tiffany) • Provides daily leadership update using the provided standard template Job Requirements: • Bachelor’s degree or equivalent experience (i.e. 7+ years’ experience in an IT technical role) • 5+ years’ direct experience in business analyst or project manager role • 7+ years’ experience in working corporate environment with minimum 10,000 employees.

Information at a Glance

Why HCLTech?

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 223,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending June 2026 totaled $14.8 billion.