Administrator - Program & Project Management
India
Apply now
Job Description
Administrator - Program & Project Management
Others, Karnataka

Job Summary

SAF - Governance on SLA and KPI

Key Responsibilities

Help SAOs on Governance of KPI • Prepare & run weekly / monthly reports • Co-ordinate with Various Partner to collect data around KPI & perform analysis • Run weekly Governance Call for each KPI • Maintain, update, and follow up on JIRA’sfor improvement action items. • Perform audit of the service request • Prepare management reports on various KPI’s Work on any project / assignment given by SAP Service Area Owner

Skill Requirements

Help SAOs on Governance of KPI • Prepare & run weekly / monthly reports • Co-ordinate with Various Partner to collect data around KPI & perform analysis • Run weekly Governance Call for each KPI • Maintain, update, and follow up on JIRA’sfor improvement action items. • Perform audit of the service request • Prepare management reports on various KPI’s Work on any project / assignment given by SAP Service Area Owner

Other Requirements

NA
Apply now
Information at a Glance

Why HCLTech?

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 227,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending March 2026 totaled $14.7 billion.