Administrator - Program & Project Management
India
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Job Description
Administrator - Program & Project Management
Noida, Uttar Pradesh

Job Summary

Position : Observability Engineer – Grafana Job Description: Key Responsibilities Monitoring Strategy: Design and implement end-to-end observability for cloud-native and legacy telecom infrastructure using Hawkeye for network performance and synthetic monitoring. Grafana Visualization: Create advanced, multi-tenant Grafana dashboards that visualize KPIs such as network latency, call drop rates, system throughput, and error budgets (SLOs). Data Pipeline Management: Manage the ingestion of high-volume metrics, logs, and traces (using Prometheus, Loki, or Tempo) into unified reporting views. Reporting: Automate periodic performance reports for client stakeholders, focusing on capacity planning and trend analysis. Alert Engineering: Configure and tune intelligent alerting rules to minimize \"noise\" and ensure rapid incident response for Tier 1 telecom services. Collaboration: Work closely with SRE and Network Operations Centers (NOC) to perform Root Cause Analysis (RCA) using observability data. Required Technical Skills Tooling: Deep expertise in Grafana (building complex panels, variables, and data source linking) and Hawkeye (network/service monitoring). Query Languages: Proficiency in PromQL, LogQL, or SQL for data extraction. Automation: Experience with Python or Bash for automating reporting tasks and Terraform for \"Monitoring as Code.\" Infrastructure: Solid understanding of Kubernetes (K8s), Docker, and Cloud platforms (AWS/Azure/GCP). Qualifications 5+ years of experience in Observability, Strong analytical mindset for performing Root Cause Analysis (RCA) on distributed microservices Skill : Observability – Monitoring tool

Key Responsibilities

Position : Observability Engineer – Grafana Job Description: Key Responsibilities Monitoring Strategy: Design and implement end-to-end observability for cloud-native and legacy telecom infrastructure using Hawkeye for network performance and synthetic monitoring. Grafana Visualization: Create advanced, multi-tenant Grafana dashboards that visualize KPIs such as network latency, call drop rates, system throughput, and error budgets (SLOs). Data Pipeline Management: Manage the ingestion of high-volume metrics, logs, and traces (using Prometheus, Loki, or Tempo) into unified reporting views. Reporting: Automate periodic performance reports for client stakeholders, focusing on capacity planning and trend analysis. Alert Engineering: Configure and tune intelligent alerting rules to minimize \"noise\" and ensure rapid incident response for Tier 1 telecom services. Collaboration: Work closely with SRE and Network Operations Centers (NOC) to perform Root Cause Analysis (RCA) using observability data. Required Technical Skills Tooling: Deep expertise in Grafana (building complex panels, variables, and data source linking) and Hawkeye (network/service monitoring). Query Languages: Proficiency in PromQL, LogQL, or SQL for data extraction. Automation: Experience with Python or Bash for automating reporting tasks and Terraform for \"Monitoring as Code.\" Infrastructure: Solid understanding of Kubernetes (K8s), Docker, and Cloud platforms (AWS/Azure/GCP). Qualifications 5+ years of experience in Observability, Strong analytical mindset for performing Root Cause Analysis (RCA) on distributed microservices Skill : Observability – Monitoring tool

Skill Requirements

Position : Observability Engineer – Grafana Job Description: Key Responsibilities Monitoring Strategy: Design and implement end-to-end observability for cloud-native and legacy telecom infrastructure using Hawkeye for network performance and synthetic monitoring. Grafana Visualization: Create advanced, multi-tenant Grafana dashboards that visualize KPIs such as network latency, call drop rates, system throughput, and error budgets (SLOs). Data Pipeline Management: Manage the ingestion of high-volume metrics, logs, and traces (using Prometheus, Loki, or Tempo) into unified reporting views. Reporting: Automate periodic performance reports for client stakeholders, focusing on capacity planning and trend analysis. Alert Engineering: Configure and tune intelligent alerting rules to minimize \"noise\" and ensure rapid incident response for Tier 1 telecom services. Collaboration: Work closely with SRE and Network Operations Centers (NOC) to perform Root Cause Analysis (RCA) using observability data. Required Technical Skills Tooling: Deep expertise in Grafana (building complex panels, variables, and data source linking) and Hawkeye (network/service monitoring). Query Languages: Proficiency in PromQL, LogQL, or SQL for data extraction. Automation: Experience with Python or Bash for automating reporting tasks and Terraform for \"Monitoring as Code.\" Infrastructure: Solid understanding of Kubernetes (K8s), Docker, and Cloud platforms (AWS/Azure/GCP). Qualifications 5+ years of experience in Observability, Strong analytical mindset for performing Root Cause Analysis (RCA) on distributed microservices Skill : Observability – Monitoring tool

Other Requirements

Position : Observability Engineer – Grafana Job Description: Key Responsibilities Monitoring Strategy: Design and implement end-to-end observability for cloud-native and legacy telecom infrastructure using Hawkeye for network performance and synthetic monitoring. Grafana Visualization: Create advanced, multi-tenant Grafana dashboards that visualize KPIs such as network latency, call drop rates, system throughput, and error budgets (SLOs). Data Pipeline Management: Manage the ingestion of high-volume metrics, logs, and traces (using Prometheus, Loki, or Tempo) into unified reporting views. Reporting: Automate periodic performance reports for client stakeholders, focusing on capacity planning and trend analysis. Alert Engineering: Configure and tune intelligent alerting rules to minimize \"noise\" and ensure rapid incident response for Tier 1 telecom services. Collaboration: Work closely with SRE and Network Operations Centers (NOC) to perform Root Cause Analysis (RCA) using observability data. Required Technical Skills Tooling: Deep expertise in Grafana (building complex panels, variables, and data source linking) and Hawkeye (network/service monitoring). Query Languages: Proficiency in PromQL, LogQL, or SQL for data extraction. Automation: Experience with Python or Bash for automating reporting tasks and Terraform for \"Monitoring as Code.\" Infrastructure: Solid understanding of Kubernetes (K8s), Docker, and Cloud platforms (AWS/Azure/GCP). Qualifications 5+ years of experience in Observability, Strong analytical mindset for performing Root Cause Analysis (RCA) on distributed microservices Skill : Observability – Monitoring tool
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At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 223,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending June 2026 totaled $14.8 billion.