Job Summary

Tools licenses procurement, Hardware, OS for hosted tools with Customer environment, Enabling necessary protocols

Key Responsibilities

communication channels, configuration on CIs, Administration of SolarWinds & Thousand Eyes, Co-ordination with Verizon or any other tools OEM , Monitoring of tools and utilization reports (weekly, monthly, dashboard etc.)

Skill Requirements

Thousand Eyes

Other Requirements

Job Description : \\\\\\\"Tools licenses procurement, Hardware, OS for hosted tools with Customer \\\\r\\\\nenvironment, Enabling necessary protocols & \\\\r\\\\ncommunication channels, configuration on CIs, Administration of SolarWinds & Thousand Eyes, Co-ordination with Verizon or any other tools \\\\r\\\\nOEM , Monitoring of tools and utilization reports \\\\r\\\\n(weekly, monthly, dashboard etc.), Manage tools application usage capacity, Enabling alerts and best practice parameters, Backup and restore of tools collected data, Software Lifecycle Management,\\\\r\\\\nDevice business priority & validation, Device onboarding on SolarWinds, Dashboard (device onboarding and \\\\r\\\\nconfigurations), Knowledge Transfer Session during Transition \\\\r\\\\nphase, Develop training programs for Steady State \\\\r\\\\nteam based on the acquired knowledge to \\\\r\\\\nsupport Verizon current processes and \\\\r\\\\ntechnologies, Device Monitoring: Ways of Working \\\\r\\\\nImprovements & SOPs, Resource Training and Development\\\\\\\"\\\\r\\\\n Develop training programs for Steady State team based on the acquired knowledge to support Verizon current processes and technologies, Device Monitoring: Ways of Working Improvements & SOPs, Resource Training and Development.