Analyst (Non-Voice)
India
Job Description
Analyst (Non-Voice)
Chennai, Tamil Nadu

Job Summary

Reports to: Team Leader

Position Summary

We are seeking a highly motivated Direct Procurement Specialist to manage end-to-end procurement activities for indirect materials and services. The role will be responsible for requisition processing, supplier coordination, purchase order execution and stakeholder management. The ideal candidate should possess strong procurement knowledge, ERP system expertise, and effective supplier relationship management skills.

Key Responsibilities

PR to PO Conversion

  • Review Purchase Requisitions (PRs) for completeness, approvals, and compliance before converting them into Purchase Orders (POs).
  • Ensure timely PO creation to support operational requirements and avoid delays in procurement activities.

Supplier Communication & Coordination

  • Act as the primary point of contact between internal stakeholders and suppliers for procurement-related activities.
  • Coordinate with suppliers on quotations, order status, delivery commitments, and issue resolutions.

Purchase Order Management

  • Create, modify, and maintain purchase orders in the ERP system as per business requirements.
  • Monitor PO lifecycle from creation to closure while ensuring data accuracy and compliance

PO Confirmation & Order Acknowledgement Tracking

  • Obtain supplier confirmation for all issued purchase orders and validate order acceptance details.
  • Track order acknowledgements and update ERP systems to ensure visibility of supplier commitments.

Procurement Compliance

  • Consistently meet or exceed defined Key Performance Indicators (KPIs) and Service Level Agreement (SLA) targets related to procurement operations, order processing, delivery follow-up, and supplier responsiveness.
  •  Monitor performance metrics, identify gaps proactively, and implement corrective actions to ensure operational excellence and customer satisfaction.
  • Ensure all procurement activities adhere to company policies, approval matrices, and procurement guidelines.
  • Drive continuous improvement initiatives to enhance planning efficiency and supply chain performance.
  • Support automation and process standardization initiatives.

Skill Requirements

Basic Skills & Qualifications

  • Education: Degree in any discipline
  • Experience: 5+ years of experience in Supply Chain Procurement, Purchase, materials team,
  • Basic Skills: Strong follow-up, communication, stakeholder management, analytical, and problem-solving skills; proficient in Microsoft Office; detail-oriented, collaborative, customer-focused, and quick to adopt AI tools.
  • Working knowledge of ERP systems (SAP preferred).
  • Strong stakeholder management and coordination skills

 

Other Requirements

Information at a Glance

Why HCLTech?

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 230,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending September 2026 totaled $14.8 billion.