Analyst (Non-Voice)
India
Job Description
Analyst (Non-Voice)
Lucknow, Uttar Pradesh

Job Summary

Job Description: Invoice-to-Pay Analyst

Location: Lucknow, Uttar Pradesh
Function: Finance Operations – Accounts Payable / Invoice-to-Pay
Designation: Analyst
Suggested experience: 3–5 years in Accounts Payable or Invoice-to-Pay operations, subject to hiring requirements
Reporting to: Team Leader / Process Lead

Role Summary

The Invoice-to-Pay Analyst will support accurate and timely supplier invoice processing, exception resolution, payment preparation and supplier account reconciliation. The role requires adherence to agreed service levels, standard operating procedures and financial controls, with regular coordination across suppliers, procurement and internal finance teams.

Key Responsibilities

Key Responsibilities

  • Receive, review and process purchase order (PO) and non-PO invoices in the designated ERP or workflow system.
  • Validate invoice details, supporting documents, coding, payment terms and required approvals in accordance with process guidelines.
  • Perform two-way or three-way matching, as applicable, and resolve price, quantity and goods-receipt discrepancies with relevant stakeholders.
  • Identify duplicate invoices, missing information and processing exceptions; place items on hold or escalate them through the approved workflow.
  • Process credit notes and approved adjustments with appropriate documentation.
  • Monitor invoice queues, ageing and due dates; follow up on outstanding approvals and blocked invoices to support timely payment.
  • Prepare or support payment proposals and payment runs within assigned access rights, maintaining segregation of duties and approval controls.
  • Respond to supplier and internal stakeholder queries regarding invoices, payment status and account discrepancies within agreed timelines.
  • Reconcile supplier statements and investigate unmatched invoices, credits and payment differences.
  • Support month-end activities, including pending-invoice reporting, reconciliation inputs and accrual information, as assigned.
  • Maintain accurate trackers, supporting records and audit trails; support audit requests and comply with confidentiality requirements.
  • Identify recurring exceptions and suggest process improvements or automation opportunities to reduce rework and improve turnaround time.

Skill Requirements

Qualifications and Experience

  • Bachelor’s degree in Commerce, Accounting, Finance or a related discipline, or equivalent relevant experience.
  • Suggested experience of 3–5 years in invoice processing, Accounts Payable or Invoice-to-Pay operations.
  • Working knowledge of the invoice lifecycle, PO and non-PO processing, matching, exception handling and supplier reconciliation.
  • Experience with an ERP or invoice workflow platform such as SAP, Oracle or an equivalent system is preferred.
  • Exposure to shared services or business process outsourcing operations is an advantage.

Required Skills and Competencies

  • Strong attention to detail, numerical accuracy and analytical problem-solving skills.
  • Proficiency in Microsoft Excel, including lookups, PivotTables, filtering and basic reconciliation techniques.
  • Clear written and verbal communication for supplier queries and stakeholder follow-ups.
  • Ability to prioritise work, manage invoice volumes and meet service-level and month-end deadlines.
  • Understanding of approval workflows, segregation of duties and secure handling of financial information.
  • Ability to work collaboratively, follow documented procedures and escalate issues promptly.

Key Success Measures

  • Invoice processing accuracy and adherence to agreed turnaround times.
  • Productivity against assigned process targets.
  • Timely resolution of exceptions, supplier queries and reconciliation items.
  • Control of aged invoices and avoidable payment delays within the role’s scope.
  • Compliance with documented controls, approval requirements and audit-trail standards.

 

Other Requirements

Information at a Glance

Why HCLTech?

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 230,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending September 2026 totaled $14.8 billion.