Analyst (Support & Operations)
India
Job Description
Analyst (Support & Operations)
Gautam Buddha Nagar, Uttar Pradesh

Job Summary

Asset Management Service

Key Responsibilities

Inventory management: Create and maintain an accurate, centralized IT asset inventory, tracking all hardware from acquisition to disposal. • Lifecycle tracking: Monitor the complete lifecycle of assets, including installations, movements, and updates to asset records. • Compliance and auditing: Ensure compliance with company policies and software licensing agreements and conduct regular audits to verify asset accuracy and condition. • Asset coordination: Process requests and returns, coordinate hardware deployments, and manage the handover and takeover of assets. • Stockroom & Inventory Control: Manage stockrooms, reservations, and asset transfers across regions. • Procurement and disposal: Coordinate with the procurement team to acquire new hardware and manage the secure and compliant disposal of end-of-life assets. • Collaboration: Work with other departments, such as IT support, procurement, and finance, to meet asset needs and assist with budgeting and vendor management. • Reporting: Generate regular reports on asset status, usage, and compliance for management.

Skill Requirements

Minimum 3 years of relevant experience in asset management. • Strong attention to detail and organizational skills. • Excellent data analysis and reporting skills. • Knowledge of IT asset lifecycle and inventory management. • Proficiency with asset management software and tools (e.g., ServiceNow). • Proven ability to multi-task effectively, determine priorities and meet SLA’s. • Ability to coordinate and collaborate with different teams. • Excellent communication, relationship building and internal customer service skills. • Problem-solving and analytical reasoning skills. • Willing to work off-hours and weekends whenever required for projects and emergency support

Other Requirements

NA

Information at a Glance

Why HCLTech?

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 223,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending June 2026 totaled $14.8 billion.