Analyst (Support & Operations)
India
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Job Description
Analyst (Support & Operations)
Madurai, Tamil Nadu

Job Summary

Network Engineer - L1.5

Key Responsibilities

Job Responsibilities : IT Assets Inventory Management: Maintain accurate records of IT assets and ensure systematic tracking of inventory. Vendor Engagement & Management: Coordinate with vendors for WAN support services and ensure smooth collaboration. Networking Skills : Need to Perform Cisco switch and wireless Lan controller upgrades and work on service requests in LAN , WAN and IPAM technologies ISP Coordination : Manage the wan circuit commissioning and documentation of related services. Internal change / Problem Tickets Management: Address and resolve internal tickets related to Network services efficiently. Microsoft Excel Knowledge: Utilize advanced Microsoft Excel skills for reporting and data management.

Skill Requirements

 Network CCNA certification

Other Requirements

NA
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Information at a Glance

Why HCLTech?

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 223,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending June 2026 totaled $14.8 billion.