Analyst (Support & Operations)
United States
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Job Description
Analyst (Support & Operations)
Others, California

Job Summary

Job Summary : The Inventory Coordinator is responsible for the day-to-day management, tracking, movement, and governance of data center hardware assets. The role ensures accurate asset records, secure chain of custody, and compliance with established asset management, warehouse, audit, RMA, disposal, and SOX control requirements.

Job Description : ServiceNow

 

Key Responsibilities

Job Responsibilities : Receiving hardware deliveries, validating shipments, processing RFID scans, and updating asset status and location records. Tracking assets, spares, parts, servers, storage, network equipment, drives, and optics throughout their lifecycle. Managing warehouse and stockroom organization, security, housekeeping, and storage utilization. Conducting physical inventory audits and resolving asset record discrepancies. Supporting asset transfers, parts locker operations, RMAs, replacements, and inter-data-center shipments. Coordinating end-of-life asset collection, ITAD vendor activities, secure disposal, and decommissioning. Reviewing and resolving asset management tickets, including missing assets, anomalies, requests, RMAs, and disposal cases. Monitoring operational metrics, dashboards, delivery SLAs, and chain-of-custody compliance. Promoting adherence to data center asset management policies, workflows, standards, and controls.

Skill Requirements

Asset Management

Other Requirements

ServiceNow
Maximum Salary (US): 
Minimum Salary (US): 
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Information at a Glance

Why HCLTech?

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 223,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending June 2026 totaled $14.8 billion. 

 

Compensation and Benefits

A candidate’s pay within the range will depend on their skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition, this role is eligible for the following benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per year.