Job Summary
Name of the role: Planning & Enablement Assistant
Purpose of the role: Drive effective distributor onboarding across global markets, ensuring data integrity, operational efficiency, and cross-functional alignment to accelerate time-to-revenue and enhance partner experience.
Scope of work:
• Validation and tracking of distributor data:
o Engage distributors to confirm data quality and resolve gaps
o Ensure data is prepared for automated bulk upload into SAP and Salesforce
• Drive end-to-end visibility of distributor onboarding progress
o Maintain a centralized tracker with daily updates
o Provide structured weekly status reporting to stakeholders
• Proactively identify and mitigate onboarding risks
o Anticipate upcoming steps and potential bottlenecks
o Coordinate timely escalation and resolution across teams
• Act as collaborative support to Account Managers (DBM and P&E), helping manage
operational workload
o Facilitate communication across stakeholders and internal teams
o Ensure distributors complete all onboarding requirements effectively
o Monitor and track first order placement to support revenue acceleration
Language: English Work Location : Malaysis, Work model: Remote
Key Responsibilities
Name of the role: Planning & Enablement Assistant
Purpose of the role: Drive effective distributor onboarding across global markets, ensuring data integrity, operational efficiency, and cross-functional alignment to accelerate time-to-revenue and enhance partner experience.
Scope of work:
• Validation and tracking of distributor data:
o Engage distributors to confirm data quality and resolve gaps
o Ensure data is prepared for automated bulk upload into SAP and Salesforce
• Drive end-to-end visibility of distributor onboarding progress
o Maintain a centralized tracker with daily updates
o Provide structured weekly status reporting to stakeholders
• Proactively identify and mitigate onboarding risks
o Anticipate upcoming steps and potential bottlenecks
o Coordinate timely escalation and resolution across teams
• Act as collaborative support to Account Managers (DBM and P&E), helping manage
operational workload
o Facilitate communication across stakeholders and internal teams
o Ensure distributors complete all onboarding requirements effectively
o Monitor and track first order placement to support revenue acceleration
Language: English Work Location : Malaysis, Work model: Remote
Skill Requirements
Good to have:
• Experience with SAP S/4HANA or Salesforce
• Background in Order Management, Supply Chain, or Service Delivery
• Knowledge of Master Data Management (MDM)
• Experience supporting onboarding or enablement programs
Behavioral competencies:
• Ownership mindset (takes accountability for tracking and follow-ups)
• Proactive problem identification and escalation
• Ability to operate in fast-paced environments
• Strong collaboration across geographies and cultures
Expected results:
• 100% data accuracy and completeness validated by assigned distributors
• Assigned distributors fully set up in SAP and Salesforce within the first month
• Assigned distributors complete required training within 4 weeks
• Onboarding issues resolved or escalated within 2 business days
What This Role Is NOT
• Own account relationship
• Not a Sales role.
• Does not entail direct resolution of system/IT issues
Other Requirements
Must Have:
• Strong coordination and stakeholder follow-up discipline
• Ability to manage multiple trackers and workflows simultaneously
• High attention to detail ensuring accuracy and quality of deliverables
• Clear and professional communication (written & verbal)
• Experience working in cross-functional/global environments
• Proficiency in Microsoft 365 tools (E.g., SharePoint, Excel, Outlook, Teams)