Job Summary

A senior associate is a mid-level professional responsible for a variety of tasks within an organization. Senior associates are seen as leaders within their teams and are expected to possess a strong level of expertise in their field.

Key Responsibilities

•    Supervise daily account setup operations and team workload.
•    Ensure adherence to internal controls and data governance policies.
•    Handle escalations related to account creation delays or errors.
•    Conduct root cause analysis for recurring data issues.
•    Collaborate with IT for system enhancements or bug fixes.
•    Review and approve non-standard or high-risk account setups.
•    Maintain SOPs and ensure team compliance.
•    Lead onboarding sessions for new team members.

Skill Requirements

•    Team Management: Ability to assign tasks, monitor workloads, and support team performance.
•    Escalation Handling: Resolve complex or high-risk account setup issues.
•    Root Cause Analysis: Investigate recurring errors and implement corrective actions.
•    Policy Enforcement: Ensure adherence to data governance and compliance standards.
•    Cross-Functional Collaboration: Work with IT, finance, and compliance teams.
•    SOP Maintenance: Update and enforce standard operating procedures.
•    Coaching Skills: Mentor junior staff and conduct knowledge-sharing sessions.

Other Requirements

1. B.Com/Bba Or Equivalent Graduation (Relevant To Location)
2. Optional Certifications In Billing And Invoicing, Or Relevant Erp Tools Are Valuable

2 - 3 Years of Experance.