Microsoft 365 Platform and SharePoint Administrator responsible for the administration, support, maintenance, and continuous improvement of enterprise Microsoft 365 collaboration services. The role focuses on ensuring a secure, reliable, compliant, and user-friendly digital workplace environment across SharePoint Online, Microsoft Teams, OneDrive for Business, Microsoft Entra ID, Exchange Online, and Microsoft 365 Groups.

Key responsibilities include managing SharePoint Online sites and site collections, permissions, external sharing, storage, content structures, and site lifecycle activities. The role provides administration and operational support for Microsoft Teams and OneDrive, including user access, sharing policies, collaboration settings, and troubleshooting of platform-related issues.

Responsible for user, group, role, and license administration, working closely with identity and security teams to maintain appropriate access controls and governance standards. Supports implementation of Microsoft 365 security and compliance requirements, including retention policies, information protection, auditing, data governance, and external collaboration controls.

Monitors Microsoft 365 service health and platform performance, proactively identifies service issues, and performs troubleshooting and root-cause analysis for incidents and recurring problems. Coordinates with Microsoft support and internal infrastructure, network, security, application, and service management teams for resolution of complex technical issues.