Job Summary

• Own and manage end-to-end commercial operations by aligning contractual obligations with account goals and monitoring key financial indicators to ensure account health.
• Ensure commercial contractual adherence and drive process improvement and operational excellence.
• Prepare pre-billing files and get customer approval including additional /reduced resource count (ARC/RRC) calculations.
• Interpret contracts and establish robust governance models for compliance focusing on eliminating Revenue Leakage & reducing DSO.
• Track account health metrics, including billing, revenue, receivables, and inventory.
• Mitigate financial risks through timely contract sign offs from Customer, Sales, Delivery, Finance and Legal, as well as purchase order requisition and tracking.
• Update commercial clauses in Statements of Work (SOWs) and Contract Amendments as required.
• Implement best practices for process optimization.
• Prepare and deliver presentations with reports for periodic customer reviews and commercial calls, clearly communicating commercial updates along with key metrics.
• Provide guidance to and respond to queries from internal PMO, Order to Cash (Billing, and Collection) teams to ensure timely billing requisition, invoicing and payment reconciliation.
• Conduct internal account health checks and publish dashboards showcasing account performance across various parameters.

Key Responsibilities

• Own and manage end-to-end commercial operations by aligning contractual obligations with account goals and monitoring key financial indicators to ensure account health.
• Ensure commercial contractual adherence and drive process improvement and operational excellence.
• Prepare pre-billing files and get customer approval including additional /reduced resource count (ARC/RRC) calculations.
• Interpret contracts and establish robust governance models for compliance focusing on eliminating Revenue Leakage & reducing DSO.
• Track account health metrics, including billing, revenue, receivables, and inventory.
• Mitigate financial risks through timely contract sign offs from Customer, Sales, Delivery, Finance and Legal, as well as purchase order requisition and tracking.
• Update commercial clauses in Statements of Work (SOWs) and Contract Amendments as required.
• Implement best practices for process optimization.
• Prepare and deliver presentations with reports for periodic customer reviews and commercial calls, clearly communicating commercial updates along with key metrics.
• Provide guidance to and respond to queries from internal PMO, Order to Cash (Billing, and Collection) teams to ensure timely billing requisition, invoicing and payment reconciliation.
• Conduct internal account health checks and publish dashboards showcasing account performance across various parameters.

Skill Requirements

• Own and manage end-to-end commercial operations by aligning contractual obligations with account goals and monitoring key financial indicators to ensure account health.
• Ensure commercial contractual adherence and drive process improvement and operational excellence.
• Prepare pre-billing files and get customer approval including additional /reduced resource count (ARC/RRC) calculations.
• Interpret contracts and establish robust governance models for compliance focusing on eliminating Revenue Leakage & reducing DSO.
• Track account health metrics, including billing, revenue, receivables, and inventory.
• Mitigate financial risks through timely contract sign offs from Customer, Sales, Delivery, Finance and Legal, as well as purchase order requisition and tracking.
• Update commercial clauses in Statements of Work (SOWs) and Contract Amendments as required.
• Implement best practices for process optimization.
• Prepare and deliver presentations with reports for periodic customer reviews and commercial calls, clearly communicating commercial updates along with key metrics.
• Provide guidance to and respond to queries from internal PMO, Order to Cash (Billing, and Collection) teams to ensure timely billing requisition, invoicing and payment reconciliation.
• Conduct internal account health checks and publish dashboards showcasing account performance across various parameters.

Other Requirements