Job Summary

Domain & Role: Engagement Risk -  Deputy General Manager – Regional Compliance Head (RCH)

Band & Sub Band: E 5.1

Key Responsibilities

Role Description – Task and Responsibilities

• Doing Resource planning & optimization for assigned LOB Span
• Identifying the Training requirements for ER
• Ensuring the Coverage plan for new accounts
• Performing an Internal Operational Review with Leads
• Publish Functional Deck review
• Publish Monthly Report & Risk Register
• Ensure Four Blocker input
• Maintain ECA YTD numbers for the assigned LOB
• Approve the Chargeback / Billing
• Participate in BUCO - ER connects
• Participate in ER Operational Review with GCH FD Review
• Performing Risk Register Reviews with DCMs
• Performing Monthly EL update & Account Tiering Process
• Internal calls with LEAP/Power BI/CLM Core team
• Governance on Account handovers due to CP refresh / OB
• Escalation Management - Internal & External
• Compliance Manual review
• Coordinate & share risk reporting from other R&C functions with DCMs
• ER functional level project planning & execution
• ECA Baseline - Annual Revision
• Automation project planning & execution/LEAP walk through
• CBT revisions / enhancements / new
• Sharing resource requirement as per model
• Hiring calls with HR / PO / Global Ops
• Participating in hiring drives
• SR tracking & raising backfills
• Doing Profiles screening
• Partner with R&C Certifications team for preparation and conduct on internal ISO 27001 audits
• Respond to client assessments/questionnaires related to Information, Facility and Cyber security

Partner with the delivery team to increase the level of awareness of compliance with policy and process

Skill Requirements

Primary Skill:  Required to have excellent understanding of the IT Control framework, in particular risk assessment and control selection

Secondary Skill: Understanding of general IT Control framework, BCM Concepts, Privacy, Vendor risk management, Legal and Regulatory requirements in relation to Information Security and IT

Required Experience and Educational Qualification:

• Minimum of 15 - 18 years of experience in Information Risk Management/Information Security or auditing.

BE/BTech/BCA/BSc Comp Science/Any graduate with a Computer Science diploma

Other Requirements

Other relevant skills:

• Proven track record in client-facing communications and/or senior management communications
• Ability to multi-task, prioritize, and meet timelines on deliverables
• Proficient in MS Office
• Team Management Skills
• Ability to work in a virtual team with help of tools and technologies
• Ability to handle conflicting situations & should have strong verbal, written communication & analytical skills
• Must  have a systematic and pragmatic approach to problem solving
• Good interpersonal skills, high standards of professional behaviour in dealings with business customers, colleagues and staff
• Have a good technical awareness and the aptitude to remain up to date with information security and IT developments
• Excellent leadership, facilitation and organizational skills
• Interpersonal and presentation skills
• Ability to function with little supervision
• Good cross-cultural awareness and sensitivity

Additional details

• CV screening questions to ask candidates: Refer to the Role description
• Suggestive Keywords to search - CISA/CISSP/CISM / CRISC and ISO27001, Team management, Client facing
• Competition org to look for: Any reputed Organization
• What all CVs to exclude:  Quality management system, QMS, Financial assessment/auditing, marketing, Call canter, Sales, Delivery

Experience guidelines - Minimum of 15 - 18 years of experience in Information Risk Management/Information Security or auditing