Business Specialist
Germany
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Job Description
Business Specialist
Others, Berlin

Job Summary

To efficiently drive business workshops , review functional specification

Job Description – Business Analyst (BUS) – Collections & Recovery (CRWnp)

Role Overview

We are seeking an experienced Business Analyst (BUS) with strong domain expertise in Collections & Recovery to support the CRWnp (Collections & Recovery Workbench – next phase) initiative. The role will focus on translating high-level business requirements into detailed, low-level functional specifications, ensuring readiness for implementation and future scalability.

Key Responsibilities

1. Requirement Engineering (Core)

  • Break down high-level BUS requirements into:
    • Detailed functional specifications (L3/L4 level)
    • Process-aligned use cases and user stories
  • Ensure end-to-end coverage across:
    • Pre-delinquency
    • Collections (soft & hard)
    • Recovery (legal / post-write-off)

2. Process Documentation

  • Document as-is and to-be processes for Collections & Recovery
  • Create process models using Adonis
  • Define:
    • Process flows
    • Decision points
    • Exception handling scenarios

3. CRWnp Solution Alignment

  • Map business requirements to CRWnp capabilities
  • Identify:
    • Functional gaps
    • Enhancement opportunities
  • Ensure readiness for future adjustments and scalability

4. Stakeholder Management

  • Collaborate with:
    • Business stakeholders (Collections, Recovery, Risk)
    • IT / Architecture / Delivery teams
  • Conduct requirement workshops (German + English)

5. Data & Functional Detailing

  • Define:
    • Data requirements (DPD, customer, exposure, payments)
    • Business rules (segmentation, prioritization, escalation)
  • Support integration with core systems (loan/CRM/payment)

6. Testing & Validation

  • Support:
    • UAT definition and execution
    • Scenario validation for collections flows
  • Ensure requirements traceability (BRD → FSD → Test cases)

 

document and solutions implementation as defined by client through effective team management

Key Responsibilities

1. To drive business workshops and gather business requirements
2. To review functional specification document and ensure for completeness and storage.
3. To conduct the walkthrough’ to brief the functional specification mapping to business requirements and suggest design solutions
4. To review test cases and ensure that it is in line with functional requirements
5. To lead a team of business analysts

Skill Requirements

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Other Requirements

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Information at a Glance

Why HCLTech?

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 226,300 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending December 2025 totaled $14.5 billion.
23 Benefits At HCLTech, we believe in empowering our employees with comprehensive benefits that support their professional growth and enhance their well-being. When you sign up for a career with us, you gain access to: https://rmkcdn.successfactors.com/147eb21f/a701dca9-f32d-4fc9-9447-6.svg Industry-benchmarked compensation https://rmkcdn.successfactors.com/147eb21f/b0c54381-ddcc-4a33-9b35-9.svg Best-in-class healthcare benefits https://rmkcdn.successfactors.com/147eb21f/b73027be-7aae-4d36-a090-4.svg Personal time off https://rmkcdn.successfactors.com/147eb21f/d5b4fdfd-2e99-4e26-9878-9.svg Maternity and paternity benefits https://rmkcdn.successfactors.com/147eb21f/3d42b0fc-4652-435a-9ece-c.svg Access to skills / higher education programs/resources https://rmkcdn.successfactors.com/147eb21f/aeddeaf2-9e25-4584-ad11-d.svg Discounts on products and services via Benefit Box https://rmkcdn.successfactors.com/147eb21f/a9609a3b-2700-4b3c-9d90-a.svg Participate in CSR programs and live life with a purpose https://rmkcdn.successfactors.com/147eb21f/c6e33851-710f-4634-bd69-f.svg Opportunities to grow and advance your career Note: The benefits listed above vary depending on the nature of your employment and the country where you work. Some benefits may be available in some countries but not in all.