Campus-Beginner
India
Apply now
Job Description
Campus-Beginner
Lucknow, Uttar Pradesh

Job Summary

Motivated and detail-oriented fresher with basic knowledge of IT support, troubleshooting, and customer service. Skilled in handling user queries, resolving technical issues, and providing first-level support through phone, email, and ticketing systems. Familiar with Windows operating systems, MS Office applications, and basic networking concepts. Strong communication, problem-solving, and interpersonal skills with a commitment to delivering excellent customer support and ensuring timely issue resolution. Eager to learn new technologies and contribute effectively to a dynamic Service Desk team.

Key Responsibilities

Technical SupportIncident & Ticket ManagementTroubleshooting Hardware and Software IssuesCustomer ServiceMS Office SuiteWindows OSBasic Networking

Skill Requirements

Other Requirements
Apply now
Information at a Glance

Why HCLTech?

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 230,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending September 2026 totaled $14.8 billion.