Campus-Beginner
India
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Job Description
Campus-Beginner
Bengaluru, Karnataka

Job Summary

Monitor applications, servers, and system alerts using monitoring tools.Identify, analyze, and troubleshoot application issues.Create and manage incident tickets as per defined processes.Escalate critical incidents to relevant support teams.Track incidents until resolution and provide timely updates.Perform routine health checks and ensure application availability.Maintain operational logs and documentation.

Key Responsibilities

Basic understanding of IT infrastructure and applications.
Knowledge of Windows/Linux operating systems.
Familiarity with SQL fundamentals and database concepts.
Understanding of Incident Management and ITIL concepts.
Good analytical and problem-solving skills.
Strong written and verbal communication skills.

Skill Requirements

Other Requirements
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Information at a Glance

Why HCLTech?

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 223,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending June 2026 totaled $14.8 billion.