Campus-Beginner
India
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Job Description
Campus-Beginner
Lucknow, Uttar Pradesh

Job Summary

A Service Desk professional is responsible for providing first-level technical support to end users by resolving IT-related issues and ensuring smooth operation of systems and applications.

Key Responsibilities

Respond to user queries via phone, email, chat, or ticketing tools.
Log, track, and resolve IT incidents and service requests.
Troubleshoot hardware, software, network, and application-related issues.
Escalate complex issues to appropriate support teams when required.

Skill Requirements

Other Requirements
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Information at a Glance

Why HCLTech?

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 223,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending June 2026 totaled $14.8 billion.