Campus-Beginner
India
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Job Description
Campus-Beginner
Noida, Uttar Pradesh

Job Summary

They provide technical support to users, troubleshoot hardware, software, network, and application problems, and ensure timely resolution or escalation of incidents.

Key Responsibilities

Handle user queries, incidents, and service requests via phone, email, chat, or ticketing tools.
Troubleshoot and resolve hardware, software, network, and access-related issues.
Log, track, and update incidents in ITSM tools such as ServiceNow.
Escalate unresolved issues to appropriate support teams and follow up until closure.

Skill Requirements

Other Requirements
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Information at a Glance

Why HCLTech?

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 223,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending June 2026 totaled $14.8 billion.