Campus-Beginner
India
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Job Description
Campus-Beginner
Noida, Uttar Pradesh

Job Summary

Service Desk professionals act as the first point of contact for IT support, providing technical assistance and resolving incidents and service requests for end users.

Key Responsibilities

Receive, log, categorize, and prioritize incidents and service requests.
Provide first-level technical support via phone, email, chat, or ticketing systems.
Troubleshoot hardware, software, network, and application-related issues.
Resolve common user issues such as password resets, access requests, and software installation.

Skill Requirements

Other Requirements
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Information at a Glance

Why HCLTech?

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 223,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending June 2026 totaled $14.8 billion.