Job Summary
Own end-to-end delivery governance across projects, ensuring scope, quality, timelines, and budget adherence.
Drive strategic planning, execution oversight, and delivery excellence across multiple accounts or programs.
Manage client relationships, stakeholder expectations, escalations, and governance reviews.
Ensure operational performance through SLA/KPI tracking, risk management, and continuous improvement initiatives.
Lead and mentor delivery teams, ensuring resource planning, capability building, and performance alignment.
Monitor financial performance, including revenue, margins, billing, utilization, and cost optimization.
Ensure compliance with organizational processes, audit requirements, quality standards, and contractual obligations.
Identify delivery risks, dependencies, and improvement opportunities to ensure business continuity and client satisfaction.
Key Responsibilities
Own end-to-end delivery governance across projects, ensuring scope, quality, timelines, and budget adherence.
Drive strategic planning, execution oversight, and delivery excellence across multiple accounts or programs.
Manage client relationships, stakeholder expectations, escalations, and governance reviews.
Ensure operational performance through SLA/KPI tracking, risk management, and continuous improvement initiatives.
Lead and mentor delivery teams, ensuring resource planning, capability building, and performance alignment.
Monitor financial performance, including revenue, margins, billing, utilization, and cost optimization.
Ensure compliance with organizational processes, audit requirements, quality standards, and contractual obligations.
Identify delivery risks, dependencies, and improvement opportunities to ensure business continuity and client satisfaction.