Job Summary
This role leads global client engagements as the primary executive interface, owning end‑to‑end relationship management and driving long‑term partnership growth. You will shape and execute strategic account plans, manage a $50M+ business portfolio, and steer the full sales lifecycle—from prospecting to deal closure—while identifying new growth opportunities.
You will lead a team of 4–5 account managers, fostering high performance and developing future leaders. Success in this role requires deep IT services experience, strong sales and consulting expertise, and the ability to craft impactful solutions in complex, competitive environments.
Key Responsibilities
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Serve as the primary interface for all global client engagements
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Collaborate with senior leadership to develop, refine, and execute comprehensive account plans.
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Own end-to-end client relationship management, ensuring strategic alignment and long-term partnership growth.
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Lead, coach, and manage a team of 4–5 account managers, driving high performance and collaboration.
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Demonstrate strong understanding of market dynamics, competitive landscape, and industry trends to shape effective sales strategies.
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Apply sales and solution expertise in partnership with delivery and project teams to drive client value.
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Build and grow a business portfolio valued at $50M+, with accountability for revenue growth and profitability.
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Drive the full opportunity management lifecycle—Prospect → Evaluate → Propose → Close—ensuring pipeline health and deal conversion.
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Identify and pursue new business development opportunities, expanding account footprint and service adoption.
Skill Requirements
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20+ years of experience, self-driven with strong sales/relationship management/account management experience.
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Able to identify opportunities of growth in the account and prepare account strategy and planning. Should regularly monitor trends, market dynamics and incorporate them into existing account strategy and plan.
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Identifying and grooming team members and build teams into future leaders.
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Hands-on experience with proposal creation and leading proposal presentations
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Strong leadership, interpersonal, communication, and presentation skills, lead a team.
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Wide variety of IT and business consulting engagement experience.
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Bachelor's Degree in a technical or business field with MBA or Master's in the technical area being highly desirable or foreign equivalent required from an accredited institution.
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15 + years of account management/selling experience
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10+ years of previous IT Services experience including project management, delivery and account management.
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Proven experience with sales or consulting to any of these Line of Business: Life Sciences/Healthcare.
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History of achieving/overachieving sales targets.
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Experience in software services contract negotiations.
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Experience with competitor mapping and SWOT analysis.
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Ability to define specific to ground-breaking solutions within abstract environments
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Well networked within the IT services industry.
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Ability to identify upcoming RFPs / deals by networking with key client partners
Other Requirements
1. Recommended: Teradata Certified Professional or Teradata Certified Technical Specialist (optional but valuable for the role).