Consultant(DPO)
India
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Job Description
Consultant(DPO)
Bengaluru, Karnataka

Job Summary

The resource will be responsible for overseeing and supporting the Customer Onboarding Gating processes. This role involves coordinating with multiple teams, ensuring all requirements are met and delivered on time. The ideal candidate should have good understanding of back-office support skills, excellent communication and organizational skills.

Job role:

    • Experience working in complex and large-scale projects and supporting day-to-day activities in SAP ATLAS tool with less or no supervision.
    • Expertise in identifying potential risks in the process/data and implementing mitigation strategies to resolve impact.
    • Experience working with cross-functional teams, multiple stakeholders and ensure process efficiency. Preparing & sharing status report/ communication to internal and external stakeholders.
    • Experience analyzing complex data and make data-driven decisions to optimize the process.
    • Good communication and interpersonal abilities.
    • Proficiency in using ticketing tools (Service Now, JIRA etc.) and software will be added advantage.
    • Problem-solving and attention to details skills. Should be proactive in taking ownership for assigned job duties.
    • Experience in MS Office tools required.

Work Experience:

  • Experience: 3-5 years of work experience in Project support preferably within IT organization.

Key Responsibilities

1. Develop And Implement Solutions For Process Improvements Based On Team-Identified Issues.
2. Create And Execute Action Plans To Boost Business Productivity With Supervisor Approval.
3. Validate Business Requirements To Enhance Process Workflows And Customer Satisfaction.
4. Manage Client And Business Relationships To Ensure Project Progress And Functionality Enhancements.
5. Lead Process Specialists To Deliver Quality Project Outcomes.

Skill Requirements

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Other Requirements

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Information at a Glance

Why HCLTech?

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 226,300 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending December 2025 totaled $14.5 billion.
23 Benefits At HCLTech, we believe in empowering our employees with comprehensive benefits that support their professional growth and enhance their well-being. When you sign up for a career with us, you gain access to: https://rmkcdn.successfactors.com/147eb21f/a701dca9-f32d-4fc9-9447-6.svg Industry-benchmarked compensation https://rmkcdn.successfactors.com/147eb21f/b0c54381-ddcc-4a33-9b35-9.svg Best-in-class healthcare benefits https://rmkcdn.successfactors.com/147eb21f/b73027be-7aae-4d36-a090-4.svg Personal time off https://rmkcdn.successfactors.com/147eb21f/d5b4fdfd-2e99-4e26-9878-9.svg Maternity and paternity benefits https://rmkcdn.successfactors.com/147eb21f/3d42b0fc-4652-435a-9ece-c.svg Access to skills / higher education programs/resources https://rmkcdn.successfactors.com/147eb21f/aeddeaf2-9e25-4584-ad11-d.svg Discounts on products and services via Benefit Box https://rmkcdn.successfactors.com/147eb21f/a9609a3b-2700-4b3c-9d90-a.svg Participate in CSR programs and live life with a purpose https://rmkcdn.successfactors.com/147eb21f/c6e33851-710f-4634-bd69-f.svg Opportunities to grow and advance your career Note: The benefits listed above vary depending on the nature of your employment and the country where you work. Some benefits may be available in some countries but not in all.