Job Summary

Non-Regulatory Compliance Manager

Main purpose of the job

To take accountability for legal and non-regulatory compliance assurance and, as well as engaging effectively at Senior Level (both internally and externally) on behalf of the Director of Risk and Compliance.

To lead the provision of legal and non-regulatory compliance assurance service to HCLIBS and its clients that ensures and provides assurance of full compliance with legal regulations and to instil a compliant culture amongst HCLIBS employees.

Ensure senior level client legal and non-regulatory compliance assurance relationships are appropriately managed on behalf of the Director of Compliance and Risk.

Key Responsibilities

Key tasks & responsibilities

• Produce and present legal and non-regulatory compliance focused papers for the Director of Risk and Compliance to present to the RMAC and other internal committees as required
• Act as alternative for the Director of Risk and Compliance at formal committees and to deputise in his absence as and when required

• Oversee the provision of a proactive compliance service to clients ensuring that HCL IBS’s compliance activity meets the requirements of each client contract.

• Maintain and develop client relationships, especially senior compliance management for each client and executive level roles at each client.

• Lead regular desk-based monitoring of business MI and review/challenge the results of regular compliance control self-assessment results from the business
• Identify requirements for, and direct delivery, of ad hoc projects at the direction of the Director of Risk and Compliance.
• Working with our L&D team, ensure the content and scope of training rolled out across HCL IBS is fit for purpose.
• Attend client assurance and governance meetings as Director of Risk and Compliance representative

• Develop and maintain Compliance MI so that base data supports both internal and client needs and enables team to work efficiently and effectively.

• Lead the development and oversee delivery against a proactive desk-based compliance monitoring and oversight annual plan

• Manage the efficient allocation of work and resources within the team
• Deliver on HCL IBS’s performance management framework in the context of the Compliance Monitoring, Oversight and Advisory Technical.
• Constantly review the practices and role of the Compliance team and seek continuous improvement and development of the team

• Support the Director of Risk and Compliance in the execution of his responsibilities as a Board Policy owner.

Skill Requirements

Education/ Qualifications/ Training

• Educated to degree standard
• Professional or recognised compliance qualification

Special Skills/ Knowledge

• Understanding of the rules on conduct of business, market conduct, approved persons, training and competence and working knowledge of complaince requirements.
• Excellent knowledge and understanding of compliance requirements for a UK regulated financial services company
• Good knowledge of industry best practice in compliance Excellent Customer Focus and Relationship Management skills.
• Good presentation skills.
• Good working knowledge of ABI/DPA and HMRC

Experience

• 12 – 15 years of experience in managing Compliance requirements
• Significant experience of influencing and engaging effectively at Board and Executive levels both internally and externally
• Good technical experience in the retail insurance
• Previous experience of working in the outsourcing industry
• Direct experience of handling difficult compliance situations internally and externally with clients to ensure a positive outcome for the regulated entity

Other Requirements