Domain Architect - Vmware vSphere & vCenter,VMware vSAN
India
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Job Description
Domain Architect - Vmware vSphere & vCenter,VMware vSAN
| Pune, MaharashtraNoida, Uttar Pradesh

Job Summary

Job Title: ITIL & Agile Coach Band : E-4.1/4.2 Location: Any location in India Department: COE Job Summary: We are seeking an experienced ITIL & Agile Coach to drive process excellence and delivery maturity across ModernOps/SRE and engineering teams. This role will lead the adoption of ITIL-aligned service management practices and Agile ways of working (Scrum/Kanban/SAFe where applicable), enabling predictable delivery, high service reliability, and continuous improvement. You will coach teams and leaders to integrate incident/problem/change management with agile execution. Key Responsibilities:  Coach cross-functional teams on Agile practices (Scrum/Kanban), including ceremonies, backlog refinement, estimation, flow metrics, and continuous delivery mindset. Establish and operationalize ITIL best practices across Incident, Problem, Change, Service Request, Knowledge, and Continual Service Improvement (CSI). Integrate SRE operating model with ITIL processes—aligning SLOs/SLIs, error budgets, and reliability priorities into service management workflows. Drive implementation of standardized incident management: severity models, escalation paths, on-call readiness, communication templates, and post-incident reviews (blameless). Build and mature Problem Management: RCA quality, trend/Pareto analysis, known error database, and reduction of repeat incidents through preventive actions. Modernize Change Enablement: risk-based change classification, CAB optimization (where needed), automated approvals, change failure rate reduction, and rollback/DR readiness.  Enable Agile-Service Management (Agile + ITIL): convert operational work into well-formed backlog items, prioritize by customer impact and reliability,

Key Responsibilities

1. Architect And Design Robust Solutions Utilizing Vmware Vsphere And Vcenter To Ensure High-Performance And Scalable Infrastructure That Meets Product Delivery Requirements.
2. Implement And Oversee Vmware Vsan Solutions To Optimize Storage Performance And Efficiency While Ensuring Data Integrity And Availability.
3. Conduct Training Sessions To Develop The Team’S Expertise In Vmware Technologies, Ensuring A Skilled Workforce Capable Of Meeting Project Demands And Mitigating Delivery Risks.
4. Collaborate With Stakeholders To Gather Comprehensive Specifications And Deliver Tailored Solutions That Align With Client Needs And Industry Standards.
5. Stay Current With Emerging Technologies And Best Practices In Sddc And Aria Monitoring Tools, Ensuring That The Solutions Designed Meet Quality Standards And Enhance Operational Efficiency.

Skill Requirements

1. In-Depth Knowledge Of Vmware Vsphere And Vcenter
2. Proficiency In Vmware Vsan And Srm
3. Strong Understanding Of Sddc And Aria Monitoring Tools
4. Excellent Architectural Design And Solution Delivery Skills
5. Ability To Conduct Effective Training And Knowledge Transfer Sessions

Other Requirements

1. Relevant Vmware Certifications (E.G., Vcp, Vcap) Are Optional But Valuable
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Information at a Glance

Why HCLTech?

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 226,300 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending December 2025 totaled $14.5 billion.
23 Benefits At HCLTech, we believe in empowering our employees with comprehensive benefits that support their professional growth and enhance their well-being. When you sign up for a career with us, you gain access to: https://rmkcdn.successfactors.com/147eb21f/a701dca9-f32d-4fc9-9447-6.svg Industry-benchmarked compensation https://rmkcdn.successfactors.com/147eb21f/b0c54381-ddcc-4a33-9b35-9.svg Best-in-class healthcare benefits https://rmkcdn.successfactors.com/147eb21f/b73027be-7aae-4d36-a090-4.svg Personal time off https://rmkcdn.successfactors.com/147eb21f/d5b4fdfd-2e99-4e26-9878-9.svg Maternity and paternity benefits https://rmkcdn.successfactors.com/147eb21f/3d42b0fc-4652-435a-9ece-c.svg Access to skills / higher education programs/resources https://rmkcdn.successfactors.com/147eb21f/aeddeaf2-9e25-4584-ad11-d.svg Discounts on products and services via Benefit Box https://rmkcdn.successfactors.com/147eb21f/a9609a3b-2700-4b3c-9d90-a.svg Participate in CSR programs and live life with a purpose https://rmkcdn.successfactors.com/147eb21f/c6e33851-710f-4634-bd69-f.svg Opportunities to grow and advance your career Note: The benefits listed above vary depending on the nature of your employment and the country where you work. Some benefits may be available in some countries but not in all.